State Farm Insurance Complaints and Reviews

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  • Customers like
    • Office staff3
    • Pleasant local agent3
    • Coverage2
  • Customers don't like
    • Customer service19
    • Inability to resolve claim14
    • Really bad service14

  • 15 hours ago
  • Auto Insurance
  • Oviedo, Florida
  • 6

I travel out of country a lot and when I do I suspend the coverage on my car, it is still covered for theft vandalism etc but is parked only. I used statefarm for quite some time and never had problems until now. I left U.S. on December 11, 2014 and called my local agent in Okeechobee Florida to suspend, standard proceedure however, this time they failed to suspend resulting in coverage lapse,... Read more

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  • 17 hours ago
  • Auto Insurance
  • San Francisco, California
  • 4

I made a claim after my garage burnt up. It was the Friday before memorial day so the claims adjuster came out Tuesday afternoon and wrote me a "check" before he left. The next morning, I go to a branch of the same bank on the check. They will not cash it. Turned out not to be a check but a certificate. Can't cash for 2 days. I feel I was written a bad check that was not even a check. And the... Read more

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  • May 22
  • Property Insurance
  • Mendon, Vermont
  • Homeowners Insurance
  • 64
  • REVIEW RATING 5/5

Everyone who experienced last year hail should read this story. Today, for the forth time since the hail storms last July, a State Farm insurance adjuster visited my house. By now all surrounding roofs have been replaced except mine. The first time I put in a claim State Farm sent an adjuster that never physically got on the roof. He inspected the roof from the driveway. I thought he must have... Read more

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  • May 21
  • Auto Insurance
  • Orlando, Florida
  • Accident Claim
  • 15
  • REVIEW RATING 3/5

I have an accident claim with state farm in which i'm trying to settle. This accident has left me severe ODI disability which i can not get a high paying job anymore or a part time job with ODi disability.Rude adjuster only offer 29,000 thousand for this, in which pip policy 250,000 for spinal injury an trigger points injections. Rude adjuster did not include lost wages. When this claim is... Read more

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  • May 14
  • Auto Insurance
  • Lexington, Kentucky
  • Insurance Claim
  • 1
  • 1
  • 71
  • REVIEW RATING 4/5

So state farm told me today they are dropping me. They "look at your entire policy" and i am "not a profitable customer" their exact words. So i have been in 6 wrecks in 10 years. 4 were NOT MY FAULT. But, apparently that still counts against you. The two that were had a total claim loss to them of $6,700 together. In 10 years I pay about 18,000 in insurance not including my decreases because im... Read more

Was this review helpful? 1 0

Very poor agents are not honest about closing my claim give customers the run around!!!! Are not honest people at all Add comment

  • May 06
  • Auto Insurance
  • Portland, Oregon
  • In Drive Program
  • 36
  • REVIEW RATING 4/5

I installed the In Drive device. After an auto accident where the emergency call system failed to work I cancelled it when it came time to renew. That was April 18 and they said they would sent a return box and label. On May 6 they sent me an email saying I would charge $100 for failure to return their devices in thirty days. I called and requested a second box and label be sent. The Customer... Read more

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  • May 05
  • Auto Insurance
  • Los Angeles, California
  • 2014 Mercedes-Benz Insurance
  • 68
  • REVIEW RATING 4/5

I thought it was just me but after reading several other complaints, I see that I am not alone. I have had State Farm for 20+ years- the first few years, very happily due to an awesome agent. A move of state forced a change in agent. After a few months, my new agent called me in under the guise of "an issue with my plan". That issue? A desire for him to sell me more. Six months later, I moved to... Read more

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  • Apr 26
  • Auto Insurance
  • Car Insurance
  • 1
  • 1
  • 104
  • REVIEW RATING 4/5

I am a 46+ year State Farm Insurance customer, only (1) claim in 46 years. Received another renewal increase on my car insurance- this makes (4). Over 1 year period a 30% increase, depreciating vehicle and no claims. No more-- State Farm is going out the door.... meeting with other agents to review my car, house and umbrella coverage. When I called my agent to complaint, they ask me to please... Read more

Was this review helpful? 0 0

State farm by Mr Gardener in pueblo Colorado are thieves and are a joke. His employees or insurance reps don't know anything about what they do. They misquoted me several times and I had to pay 70$ more a month because of their mistakes, and they didn't offer any help what so ever. State farm on fortino Blvd is a joke don't get insurance through them. They are thieves. Add comment

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