State Farm Insurance Complaints and Reviews

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State Farm Insurance
Main address: One State Farm Plaza 61710 Bloomington IL
, , https://online.statefarm.com/apps/contactSF/pages/commentsSuggestions.asp
  • 420+18 mobile complaints
  • $1.5M claimed losses
  • $3.3K average
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  • 1 hour ago
  • Advertisements and Cons
  • 3

folks please take it from me I had several policies with State Farm & I switch to another company. This company is so bad I can't believe this company is in business , the employees behave in the same manner. They don't follow up,always have the wrong info , bill you for payments you've already made & God forbid you file a claim cause then you're really going to have a bad experience. The... Read more

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Horrible insurance company! the workers are rude. They never call you when they say they are going to call back. Add comment

     

  • 11 hours ago
  • Auto Insurance
  • California, United States
  • Auto Insurance
  • 9

I recently got into a car accident and the other party was at fault. Initially, it took over 5 phone calls in excess of 30 min each phone call before my boyfriend and I could get through to anyone who knew how to help us. The second time around, it took 3 phone calls totaling over 110 min before getting through. It has been over a month since my boyfriend's car was deemed a total loss and we have... Read more

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  • 2 days ago
  • Auto Insurance
  • Kansas City, Missouri
  • Car Parts
  • 1
  • 1
  • 20

"In the BIZ 2 days ago", Good point and I can completely understand what you are saying. But in this case my policy states they can use non OEM parts as long as they are of "like quality". The problem was state farm did not even know what parts were neccessary to fix the vehicle. When the windshield in this vehicle needed to be replaced it also required the replacement of a humidity sensors,... Read more

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  • Oct 26
  • Auto Insurance
  • Homeowners Insurance
  • 1
  • 1
  • 32

I filed a claim due to my car was broken into and several valuable hems were stolen. State farms used my homeowners insurance for the claim. They paid for the loss but then dropped my policy. Not very good neighborly in my opinion. I thought that's why people buy insurance for but being punished because a claim was filed is exactly the opposite of being insured. My agent tried his best to appeal... Read more

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Been paying state farm for 56 years had to file on three clames that was a little bit over 10,000 dollars. Just got a letter canceling or insurance. Don't get state farm insurance they are a ripoff. Add comment

     

  • Oct 23
  • Auto Insurance
  • Kansas City, Missouri
  • Windshield Glass Repair
  • 1
  • 1
  • 49

I have had State Farm for approximately 1 year now. I recently had a cracked havewindshield and wanted to get it replaced per factory specifications. State Farm attempted to get me to take my vehicle to underqualified glass repair shop. The shop was not even aware of the necessary parts required to fix the windshield or the correct procedure to do so. I brought this to the attention of my agent... Read more

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  • Oct 22
  • Auto Insurance
  • Parking Lot Accident
  • 1
  • 1
  • 54

I was involved in an accident, in a parking lot. I pulled out and about to go forward but I saw a BMW coming toward, so I honked but the other driver kept coming and hit my car, (his bumper to side of my car). The kid in the BMW was distracted by several girls in the parking lot (he admitted he was not paying attention) and didn’t hear me honking. I called my insurance and everything worked out... Read more

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State Farm Raised my rates but won't tell me what all the factors are but the one factor was using roadside service too much. Add comment

     

  • Oct 22
  • Auto Insurance
  • Clinton, Maryland
  • Incorrect Insurance Information
  • 26

My policy expired on 09/04, I was told I had 20 days after the policy to pay it. I was in the process of changing providers and Linda Doshen office told me not to pay because I will have my coverage before it was due. After being a loyal customer for 13 years Linda Doshen raised her voice and hung up the phone on me when it was time to correct the mishap her office caused. End results was told... Read more

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