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1.5 Based on 153 reviews
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We had a fire back in January and now it is the end of July and our home is still not repaired. We lost our family pet and every thing that we had ever worked for. It took us about Two weeks for an adjuster to meet with us. At that time every thing was not lost only some smoke damage but, he told us to only take out items such as Gold, guns, electronics and test to see if they were any good and the rest of our items they were having cleaned by a... Read more

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State Farm drop me for too many claims even though nothing needed to be paid on one claim and another wasn't my fault yet it they both were listed on the claims for reason of nonrenewal

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I was recently the victim of a Hit and Run by a driver that is insured by State Farm. The driver was arrested for DUI as well as other pending charges. After, what seems like doing everything for State Farm, including obtaining a copy of the Police report for them, they still will not claim liability for the damage to my car. When I call, they state they have not heard from their insured, and while many attempts and letters have been sent,... Read more

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I was quoted $130.88 for my auto insurance plus 9.58 for renters insurance and was charged an average of $167 every month for 3 months. Every time they said that the issue will be resolved and I will get a refund for the extra money I paid. Now they are saying that they can not resolve the issue and I have to pay $167 every month and there is no refund. I have attached an email conversation in which the statefarm agent said that he can not help... Read more

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I was coming home from having an MRI done on my neck when I was hit by State Farm customer. I am 60-year-old woman, this is not the first Car accident I have been in. But this is far the worst insurance company I have ever dealt with. First I was asked to Fax my title in. I have signed it incorrectly. But Sense I had faxed it in The mistake should have been found. But no I was asked to mailit in.I call In and I was told it was signed... Read more

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customer service needs to be called customer NO service. Place is run by idiots. customer service needs to be called customer NO service. Place is run by idiots. customer service needs to be called customer NO service. Place is run by idiots. customer service needs to be called customer NO service. Place is run by idiots. customer service needs to be called customer NO service. Place is run by idiots. customer service needs to be called customer... Read more

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I called State Farm this past March when water came pouring into my home from a leak to ask what I should do. I did not necessarily want to file a claim and ended up not filing, but they still considered it a claim even though the Loss Info said 0$. Then this past week they notified me that my policy would be canceled in 30 days. I have been with the company since 1985. I would like for the company to reevaluate the situation and consider the... Read more

Was this review helpful? 0 1

After hours customer service has me so frustrated and pissed. Full auto coverage on my car is 196 monthly and the start of the policy was in March, so for March and April I paid that by each month. Now they have sent me a Bill for $391 because of some automatic draft payment that I did not even sign up for! Then my agent did not even care and told me I had to pay it before the cancellation date and then I would pay by month instead of for two... Read more

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Got rear-ended on my way to work. Ladys insurance (State Farm) told me to take it to a local body shop to assess the damage. They will only pay for $850/$2500 of damage to my car, when in the police report the lady admitted fault. Are you kidding me... Shes getting more money, probably a new car from State Farm, while im only getting a third. Not to mention the 3 hours on the phone with an unfriendly person. Read more

Was this review helpful? 2 1

First off, i moved to Texas from California. On the third day here i call several areas for insurance. When i started talking to a State Farm agent in Texas she took my account information and discussed it with my Cali state farm. It took them 4 hours to give me a quote. During the 2nd hour of waiting for a call i decided to call USAA and bought their insurance. So i call my california state farm agent to cancel it and the lady tells me she cant... Read more

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