1.5
  • Office Staff2 votes
  • Coverage1 votes
  • office location1 votes
  • Customer service6 votes
  • Unresponsive agent4 votes
  • Inability to Resolve Claim3 votes
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  • 1 day ago
  • Brokerage and Brokers
  • Frankfort, Illinois
  • State Farm Insurance Bad
  • 3
  • 3
  • 12
  • REVIEW RATING 4/5

i hit my stepsons car on street in front of house backing out of driveway we have different insurance companies but state farm will not pay my liability for his car because we live in same house hold.Why should a innocent person have to be penalized from something they had nothing to do with.He was in bed at the time.State farm claims there is a clause in our insurance about same house hold... Read more

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  • 2 days ago
  • Auto Insurance
  • Richmond, Virginia
  • Insurance Transfer
  • 1
  • 1
  • 10
  • REVIEW RATING 4/5

Very simple - I moved insurance to another provider. Detail letters were sent out to my state farm agent stating exact dates of cancellation of polices. Agent messed up, policies got canceled on the wrong dates. This messed up down line folks - my home mortgage company, my car lien company. Ridiculously, to top it all, now Statefarm sent out a bill for me to pay a "difference" for the mess... Read more

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  • Dec 16
  • Auto Insurance
  • Car Accident Claim
  • 1
  • 1
  • 44
  • REVIEW RATING 4/5

My husband was stopped at a red light when a vehicle that was 2 cars behind him hit the car behind my husband in which that vehicle hit my husbands vehicle and then the person that hit that car also rear ended my husband. The last we heard 3 weeks ago was that our vehicle has near $7,000 in damages. The vehicle that caused all of this is a 2014 so pretty new and we are being told that person has... Read more

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  • Dec 15
  • Auto Insurance
  • Chicago, Illinois
  • Car Accident Claim
  • 32
  • REVIEW RATING 4/5

A young man test driving a ford mustang broadsided and totaled my car, the officer who arrived at the scene issued the ticket to me for not yielding but I was way clear in the intersection. When I called to report the accident to State Farm, the claims rep told me I had to pay the ticket and insisted that if the officer gave me the citation then it was my fault. I was dropped from State Farm and... Read more

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Worst insurance company I have ever had. They wont work with you and boost your rates for no good reason. Lies and all about the money. A few days lapse is costing me $395 I do t have. I can't ever park my car where I live because they Suspended both my license and my tag and my car willbe towed from my home. Thanks State Farm Add comment

  • Dec 11
  • Auto Insurance
  • Bethlehem, Pennsylvania
  • Car Insurance
  • 38
  • REVIEW RATING 4/5

My negative experience was with the State Farm began with persuading me to switch from a company I was already happy with for the pure fact that I can save a lot of money. They showed me a breakdown of multiple ways of saving me money on car insurance by installing their "snapshot" like feature (which is plugging a sensor into your car so they can track the performance of the car, how the driver... Read more

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  • Dec 04
  • Auto Insurance
  • Car Insurance
  • 118
  • REVIEW RATING 4/5

This is the first time in my life I've written an online review, but [I thought I would warn potential customers...buyer please beware! State Farm has the WORST customer service imaginable. My former agent was extremely unreliable and never seemed to know anything. Yesterday, I checked my bank account online and saw they charged me over $300! Thinking this was a mistake, I called them to find out... Read more

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  • Dec 02
  • Auto Insurance
  • Myrtle Beach, South Carolina
  • Auto Collision Claim
  • 117
  • REVIEW RATING 5/5

To whom it may concern: I am a State Farm customer and I am currently trying to resolve an auto collision claim that has been open since the accident date of 9/8/2014. Over the past three months I have made numerous contacts by phone with Jane Coleman, the State Farm representative handling the claim. I was not at fault nor was I cited in the car wreck that involved four different cars. I was... Read more

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  • Dec 01
  • Auto Insurance
  • Woodstock, Georgia
  • Car Insurance
  • 53
  • REVIEW RATING 4/5

My car was burned fire department says cause was unknown. The vehicle was being stored at my kids father house because I'm not allowed to have all of my vehicles at by apartment complex so I would switch them out. He can't explain to me what happened to the vehicle but he said it had to b moved because his landlord say he didn't want any problems involving the vehicle on his property. The fire... Read more

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  • Nov 25
  • Auto Insurance
  • Grand Junction, Colorado
  • Employment
  • 1
  • 1
  • 56
  • REVIEW RATING 5/5

I applied for employment with State Farm and proceeded through the process. I took the testing and did the typing test, which is part 5 of State Farm's testing battery. The results of this were received and I was never given the materials to retest. Both Betty P. Lee and Jennifer DeNonCourt from HR assured me they would send me a new e-mail with credentials that would allow me to take the... Read more

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