State Farm Insurance Complaints and Reviews

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  • Customers like
    • Pleasant local agent3
    • Office staff3
    • Coverage2
  • Customers don't like
    • Customer service19
    • Inability to resolve claim14
    • Really bad service14

  • 4 hours ago
  • Auto Insurance
  • Apopka, Florida
  • 3

Our car was stolen nearly 5 months ago. The vehicle was recovered by police and was discovered to have mostly cosmetic damage to interior. We were told by State Farm to choose a repair shop to have it repaired. The vehicle has been sitting in a repair shop parking lot and has yet to be repaired due to State Farm taking their sweet time to do nothing. State Farm has done nothing but lie to us... Read more

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  • 16 hours ago
  • Auto Insurance
  • Hartselle, Alabama
  • 6

Basically I was rear ended in 2013 so hard my frame was shoved up into my trunk, I was hurt bad! The other guys ins. Progressive paid their max of 25k but that wasn't enough so I have two under insured policies at 50k that I needed to use but State Farm is arguing the amount and only offering a puny 13k! My medical bills are more plus I have to pay a lawyer. So looks like we are filing a lawsuit... Read more

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Worst insurance company ever,, I had got Statefarm renters insurance and my home was burglarized a day before Christmas and Statefarm made me and my family feel like we was violated all over again!!! Like a good neighbor yeah right!! Add comment

  • Jun 26
  • Property Insurance
  • Lake Elsinore, California
  • Homeowners Insurance
  • 1
  • 1
  • 50

We bought an older manufactured house last month, and we got State Farm to insure us; they are great with our auto insurance, and we love our agent. They said that our home inspection showed a rusty pipe in the furnace. It was fixed during escrow. That wasn't enough. They wanted proof that it was fixed. Okay. We called So Cal Gas. They sent our a licensed representative who checked it out. But... Read more

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  • Jun 22
  • Auto Insurance
  • California City, California
  • Car Insurance
  • 48

Purchased A SUV State Farm Underwriters inputted the Wrong VIN number so they sent me a paperwork to fill out to correct this I did what I asked and mailed back the same day. I did they Canceled after I did what they asked for. I went to my State Farm Agent they said it was fixed they wrote me a insurance binder. I was Fat Dumb and happy then. I just happen to look my account up on line last... Read more

Was this review helpful? 0 2

I love State Farm. But this in-drive thing will cost $60/month. We only got $30 discount. Even with 2 small family cars, we should get more. BEWARE $100 fee if equipment lost. Add comment

  • Jun 16
  • Auto Insurance
  • Texarkana, Texas
  • Car Damage Claim
  • 1
  • 1
  • 72

The door to my Silverado Pick up truck was damaged. After checking several body shops for estimates, and a visit from the adjuster, I received a check for less than half the lowest estimate and was immediatly dropped without even being informed. Now I have to pay a higher rate because of a time gap which I was not aware of. I called the office of Christy Smith in Texarkana, Texas, the assistant... Read more

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  • Jun 14
  • Auto Insurance
  • Bryn Mawr, Pennsylvania
  • Commercial
  • 25

They have to stop there corny "funny" commercials, they are getting more corny by the week. If I was in charge, I would fire everybody involved with these *** ideas. I work at a very established restaraunt, I meet hundreds of people everyday, everybody says the state farm commercials are corny. I can come up with ideas that are far more funny then what's on TV now. This company is wasting there... Read more

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  • Jun 12
  • Property Insurance
  • Salt Lake City, Utah
  • Insurance Claim
  • 99
State Farm Insurance - Don't believe their good hands BS.
1 of 2

I am a retired, single 67 year old disabled woman. I filed a claim for a broken swamp cooler line, which caused my dining room ceiling to collapse. They contracted with an inept clean up crew, whom left 8 air mover fans running for over 10 days. My home is only 850 square feet. They put no plastic or containment material up to contain the installation from flying around. This caused me lung... Read more

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  • Jun 07
  • Auto Insurance
  • Winnipeg, Manitoba
  • Insurance Coverage
  • 1
  • 1
  • 41

Totally uncaring State Farm Insurance agency in Goodyear, AZ - don't do business with SF in Goodyear, AZ; there are far better and caring insurance companies. We are out-of-staters who own a home in AZ. Upon the ill-advised recommendation of our realtor (who really is a good man but perhaps did not know - but now does) about the deplorably less-than-caring attitude of the SF agency in... Read more

Was this review helpful? 0 3

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