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We kept getting $17-$19 dollar fees for simple address and policy changes. We have been with them for 30+ years. When we confronted two different office agents we were given double talk about the charges and were told it is what they do. After speaking to other state...
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h.kitchener
h.kitchener

Geico may be cheaper for you but wait until you actually need to file a claim or expect them to pay out.

1.1
#1104925
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I cancelled my policy with James Pearson insurance well before the next payment was supposed to come out of my acct...they still withdrew the money and when refunded shorted me almost $50 saying it was pro rated... I don't suggest using this independent agency or State...
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1.0
#1104445
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I HAVE BEEN CALLING THE LIVONIA, MI. AGENT FOR OVER TWO DAYS WITH A CONSTANT BUSY SIGNAL. NO POWER LINES DOWN OR WEATHER PROBLEMS. I AM TRYING TO QUESTION RATES FOR MY MOTHER. MY MOTHER HAS BEEN A LOYAL CUSTOMER FOR OVER 45 YEARS. I WILL TRY TO CONVINCE HER TO CHANGE...
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1.0
I didn't like
  • Zero integrity as a company
#1101650
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State Farm Insurance - Terrible State Farm claims experience

State Farm Insurance
#1101385
1.0
Details
My truck was stolen July 18,2017 and have been dealing with it since I have a recording of the agent laughing at me to prove the damages happened when it was stolen
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Additional Fees
Billing Practices
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Insurance Plans Acceptance
Price Affordability
Product or Service Quality
Reliability
Staff
Value for money
Website

State Farm Insurance - State Farm car insurance

State Farm Insurance
#1101380
I have paid for insurance with them for over 30 years and when my vehicle was stolen and recovered all of the damages to my vehicle were preexisting even though I had receipts of work done that proved the opposite. So basically have been wasting my money since they fixed nothing
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State Farm Insurance - Strong armed robbery by statefarm.

State Farm Insurance
#1071843
1.0
Details
I *** hate statefarm,they robbed me and strong armed me.They treat me like *** and forced me to take a low ball settlement for my car.If you get hit by someone covered by ststefarm,just save yourself a headach and get a lawyer.
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Customer service
Diversity of Products or Services
Product or Service Quality
Reliability
Staff

State Farm Insurance - The worst insurance company ever!

State Farm Insurance
#1067880
The worst experience ever. They canceled my insurance without telling me there was a problem with the payment. They just said call your bank, and never received any email or call to notify me about my insurance I have a different insurance now and I will never come back with this unprofesional company again.
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State Farm client hit my daughters car. ( parked- completely unoccupied) Its been five weeks and this issue still isn't resolved. State Farm refuse to pay for the entire estimate although they won't send out an adjuster to look at the damage. Car has been sitting in...
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1.0
#1088844
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Over a month went by and we received a call from his assistance. No apology from Jeff our insurance agent, just calling to remind us that that the premium was due. Again after 52 years, very disappointed and unsatified with the service, no, lack of service, we will be...
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Anonymous
Nancy Gezry

I am very disappointed with state farm. Every 6 mos. My auto ins. goes up $10 -11 . Perfect driving record. No claims. I will NOT be renewing next time.

1.0
I liked
  • Past agent
I didn't like
  • Agent
#1087446
Reply to reviews
VERY DISATIFIED IN STATE FARM ROADSIDE SERVICE : My mother called in for emergency roadside on 8/11/17 at around 5:30pm. My mother stated she was given an ETA of 90 min. and that the station coming out would be there no later than 8 pm .She was told that she would...
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1.0
#1086953
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Yes my name is Larry Chidester and I have been with this company for 7 years and I haven't ever filed a claim with this company and my insurance keeps going up the way it should be is the people that is filing these claims there Insurance should go up not the people...
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Anonymous
Anonymous

Your rates just like everyone else's rates are mostly based on an average of what the company pays out in claims and expenses. Its called sharing or spreading the risk. Also, ...

2.8
#1086684
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Hi Justin Hambly, When I was talking to you, previously, I told you how I am now 64 years old....and have stayed with State Farm Insurance, for my entire life. And, I mentioned to you, that State Farm was a trusted company, which my parents, and their neighbors, also...
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I didn't like
  • Failed to represnt me
  • Who obviously caused an accident then they pinned it on me
  • Lazy
#1083795
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Something has to be done re State Farm and their way of fleecing ensurers. I lost my towing service because of having too many requests for towing as the garages stated my tire locks were not in the car, and after the driver called another three garages, lo and behold...
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#1081959
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State Farm cancelled my auto insurance stating I had requested the cancellation. I did not cancel my insurance. I was in the process of purchasing a newer vehicle and as the other car was paid for I did inquire about just liability for that car. State Farm stated they...
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1.6
I didn't like
  • Lack of respect
#1081493
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