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Junior Reviewer

Correct agent transfer and they suspended my license

State Farm Insurance - Correct agent transfer and they suspended my license
State Farm Insurance - Correct agent transfer and they suspended my license
State Farm Insurance - Correct agent transfer and they suspended my license
State Farm Insurance - Correct agent transfer and they suspended my license
State Farm Insurance - Correct agent transfer and they suspended my license
State Farm Insurance - Correct agent transfer and they suspended my license
I was with State Farm Robert agent since 2013 but since I had my job injury I am being scammed by people , lawyers issues , I ask State Farm to change me to Diane McGrath in Rockville center ny but for some reason they switched me to Marty agent in Baldwin , i being called them to putting me back to Diane they never help me out now they cancel my insurance policy , my license get suspended and law enforcement police take my car away from me and leave me on the street with my daughter and I am disabled people I am tired I am being illegally evicted 2 , discriminated,bullying by people now my car
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ID
#2351620 Review #2351620 is a subjective opinion of poster.
Pros
  • Agent
Preferred solution
Get my insurance policy back
New Reviewer

Claim

My mother has paid yearly for nearly fifty years she makes a claim and getting screwed thanks state farm crooks

User's recommendation: *** no.

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ID
#2343247 Review #2343247 is a subjective opinion of poster.
Service
State Farm Insurance Homeowners Policy Claim
Pros
  • Im cancelling all three of my policies
  • She had insurance and thats it
Cons
  • Way i have been treated after losing everything
  • Better off with no insurance
  • Refused to process claim unless i paid when it was not my fault
Loss
$20
Preferred solution
Apology
New Reviewer

Claim

paid for fifty years filed a claim got screwed

User's recommendation: not.

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1 comment
#1978790

Thieves

ID
#2343242 Review #2343242 is a subjective opinion of poster.
Location
Peoria, Arizona
New Reviewer

Pay bill

The bill was paid with no problem. I am please with the service. Thank you karen

User's recommendation: Every thing is fine.

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ID
#2320535 Review #2320535 is a subjective opinion of poster.
Location
Brooklyn, New York
Preferred solution
Price reduction

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Verified Reviewer
New Reviewer
State Farm Insurance - They do not pay, take advantage of the elderly
State Farm Insurance - They do not pay, take advantage of the elderly
State Farm Insurance - They do not pay, take advantage of the elderly
State Farm Insurance - They do not pay, take advantage of the elderly
State Farm Insurance - They do not pay, take advantage of the elderly
State Farm Insurance - They do not pay, take advantage of the elderly
Original review updated by user Dec 01, 2020
State Farm takes advantage of older people. My mom's house was hit by a tornado in August 2020. The damage was extensive. I had four bids all-around $35K just for the outside. We hired a public adjuster and they said the claim inside and out is $53K. State Farm paid...
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ID
#2314229 Review #2314229 is a subjective opinion of poster.
Pros
  • Agent was amazing
Cons
  • Customer service really not good
  • Do not pay claims
Loss
$45000
Preferred solution
Be fair and pay the claim

Non notification of discontinued policy for over 3 months and then keeping $270.13 of premium paid in July

Paid premium for previously covered property. Several months later an inspector arrived unannounced. Agent knew we had moved to Fl. Farm Manager telephone number was on sign in front of property and would provide entrance. Insurance was cancelled because inspector could not gain access. Agent said 3 months later that we never had coverage and premium had been sent to an old address in Ky apparently minus $270.13! It appears a market conduct needs to be conducted on this incident.

User's recommendation: Find another agent.

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ID
#2313823 Review #2313823 is a subjective opinion of poster.
Location
Miami, Florida
New Reviewer

Very VERY difficult!!!

State Farms 24 hour telefone # was simply a number of ads. Couldn't get roadside assistance, couldn't get help, couldn't get the service I paid for. Very VERY dis-satisfied with state farm and their false advertised services. 1-87*-626-**** (emergency roadside service was) manned by a dumb machine that required net service to use. Their 24 hour help service #1-80*-782-**** was simply a line of ads wasting my time and with no... absolutely no help, just useless ads. I spent an hour (more than) trying to get a usefull number to get the service I paid for. VERY VERY DIS-SATISFIED WITH THEIR SO-CALLED SERVICE!
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ID
#2313355 Review #2313355 is a subjective opinion of poster.
Location
Wichita, Kansas
Loss
$60
Preferred solution
Deliver product or service ordered
New Reviewer

Please Be Ware!!!

I was involved in a head-on collision with another vehicle whereas the other party was at fault. State Farm failed to properly investigate the situation and wanted to give me a total loss payment without notifying the other person's insurance. I am very displeased with the treatment of services rendered from this situation. Please be ware!!!

User's recommendation: Find another insurance company.

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ID
#2301957 Review #2301957 is a subjective opinion of poster.
Loss
$7500
Preferred solution
Let the company propose a solution
New Reviewer

Dropped by insurance

Very disappointed in this insurance company. Have had them for almost 10yrs and during this pandemic they decide to drop us as we had too many claims for them (4) in the last 2 years. All of this claims were due to mother nature/natural disaster/act of god and out of our control.

User's recommendation: look else where.

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ID
#2299772 Review #2299772 is a subjective opinion of poster.
Location
Norway, Wisconsin
Preferred solution
Let the company propose a solution
New Reviewer

40 years owning auto body shop

Have sucked the whole 40 years. One thing consistent, their only worried about SF. Customer or body shop come after considering what`s best for SF....Glad to be nearing retirement....getting away from greedy bastards.

User's recommendation: Farm Bureau-----Geico.

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ID
#2286641 Review #2286641 is a subjective opinion of poster.
Service
State Farm Insurance Auto Insurance
Preferred solution
Retire and forget

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Verified Reviewer
Junior Reviewer
Original review updated by user Nov 22, 2020
After faithfully paying monthly premiums for around 13 years totaling just under $100,000 one would expect reasonable if not better service. It is true that theyre all smiles while collecting your hard earned money. Theyre not quite so pleasant if you ever file a...
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ID
#2284569 Review #2284569 is a subjective opinion of poster.
Service
State Farm Insurance Auto Insurance
Pros
  • Reasonable premiums
  • Pricing
Cons
  • Agents attitude
  • Shabby treatment of a loyal customer
  • Being treted like the enemy by my adjuster
Loss
$3000
Preferred solution
Deliver product or service ordered

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Verified Reviewer
New Reviewer

Extremely poor customer service.

Beware and avoid this company! My personal experience has been they are far better at collecting premiums than actually paying claims. Ive had a small straight forward claim drag on and on in the process. Customer service are quick to reach, but mostly disinterested in being of any assistance. I was given the runaround with various excuses made up on the spot. Stick with a smaller company as this one seems to have confused itself with ATT. In the end there is plenty of competition ready and willing to absorb Former State Farm insureds. Perhaps if they made more effort servicing the business they have they wouldnt need to be constantly bombarding the airways searching for new customers. Just another behemoth company dying a slow death.

User's recommendation: Avoid this company.

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ID
#2276402 Review #2276402 is a subjective opinion of poster.
Preferred solution
Let the company propose a solution

Theft of cash insurance payments during pandemic

I walked in monthly w/appointment to make each of 5 payment. My cash payments have disappeared
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ID
#2273847 Review #2273847 is a subjective opinion of poster.
Location
Carrollton, Texas

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Verified Reviewer
New Reviewer

Being lied to

I had hail damage to my RV filed a claim. Then was told that I had a lap in my insurance at the time of it happen How can that happen when I I was never told it NO email no Phone call or a letter and when I called My agent he flat out lied to my first I had to wait a month to get my cab card and policy and I called text and sent a email to my agent and had to talk to someone else in the office to get them my husband is not on my policy because he is not able to drive as he has stage 4 cancer and I was hounded over it but I couldn't get my agent on the phone or get a call back I'm a old woman and I don't like to be lied to or and not have someone be rude to me and talk to me like I've lost my mind now I have damage to my RV and be told we can't do anything so. Here I sit with a husband who is dieing and can't get my RV fixed because my agent won't back me and tell the truth I will never recommend State farm to my worst Anime Enemy so I will be contacting the insurance Review board to file a complaint I would give no stars if I could

User's recommendation: Don't do it lying pieces of Crap ( like a good Neighbor state farm is there ) Not a chance in ***.

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ID
#2267767 Review #2267767 is a subjective opinion of poster.
Cons
  • Liers
Preferred solution
Let the company propose a solution

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Verified Reviewer
New Reviewer

Poor knowledge of the policies by everyone talked to

Cannot get to anyone to explain my position on a homeowners claim. I'm finding that the 25k a year college so called grad's have no real world knowledge and even less when it comes to the company they represent. I'm referred to my agent who should be fired for his stupidity, that can't answer questions about the product he sells and can't get in touch with anyone who can. In looking for new insurance companies I'm finding that I have been over charged by at least 300.00 on my homeowners policy by pretty much everyone I spoke to. My present agent is not my first but he will be the last. As my coverage ends per policy I'm moving on, I do it all at once but I've heard now that State farm finds ways to screw with that too. My bad is that I've been a 40 year customer and thru not having claims and not paying attention I'm in this position. SF the new below standard standard....

User's recommendation: Find a real insurance company as SF now makes even ALSTATE INS. look good.

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ID
#2255957 Review #2255957 is a subjective opinion of poster.
Service
State Farm Insurance Sales Representative
Cons
  • Will not pay a ligament claim
  • Lack of people with knowledge of the job
  • Agent
Loss
$1300
Preferred solution
Deliver product or service ordered