State Farm Insurance
Reviews and Complaints
Sneaky deductable increase on homeowners policy
While trying to file a homeowners claim in October (due to a theft), we discovered that our policy's deductable has doubled the month before. Our agent "played dumb" when I asked why it increased, and it wasn't until I called again, that he told me that everyones policy deductable had doubled and it was noted on my renewal the month before. (No other notification, just a note on the policy.)
Some agents attempted to contact their clients atleast 3 times...not my agent! He states that he called and left a message, but not so...I have an answering maching and caller ID... no call. Then I found out the day they supposadly called - funny thing, I was home, off work the entire day, because I had surgery the day before. Like I said, there was NO call.
Besides all that, in the same week surrounding the day they supposedly called, I have records of contact with them on 3 different occasions, because we were taking out another policy for liability insurance. Not once did they ever mention anything abouth the homeowners deductable.
After talking to several "higher ups" at State Farm, I got nowhere. Guess they are in their legal rights by just putting 2 lines on your policy. Shame on me for not looking it over, but I never imagined they could change that without approval.
So much for being with State Farm for over 20 years.... when they decide to sneakly change something and there is no mandate on how agents notify clients, this is just poor business practice...but I'm sure losing one customer that gives them over $7000 a year is no big deal to them.
If anyone knows of anyway to go further with this, let me know.
Like a Good Neighbor?????.....NOT
State Farm cancelled policy due to hus suspended liscence
Just recieved a letter in the mail stateing that my insurance is being cancelled due to the fact that my husband has a suspended drivers liscence. Even though I have a perfect driving record for more than seven years they still cancelled it.
And when I called to complain they stated cause he lives in my house that they have to get cancel me. I am the only one driving for the past 3 years and have had no problem with that with any other company.
This is not my fault, was something that happened before we were married yet I am being faulted for it. This is *** UP!
State Farm will take your money but God help you if you have a claim!!
State farm does not want to pay why why
First I have been with state farm for over 23 years never filed a claim but one day a rock hit the windshield so my wife went to state farm for it happen just down the street Sandy Reynaulds would not come out to look at it she said flat thats going to come out of your pocket why have i been paying state farm for windshield coverage on multi vehicles for years that they were not going to cover I WILL BE MOVING MY INSURANCE also I call the company all they wanted me to do was talk too the person that said they were not going to pay the claim I ask for a new agent but was ignored !!!!!
State farm insurance on auto
Drunk Driver
Enough is enough
I would not take State Farm insurance if it was free
My agent is not doing anything
Representative was rude and inaccurate, and attacked the victim
State Farm Canceled my mother becuase I got a DUI
My mother had coverage from State Farm for over 20 years. I got a DUI and they canceled HER policy.
What does her coverage have to do with mine? What a lame insurance company. It is absolutely pathetic that they would cancel her. She has paid over $28,000 to this despicable company, yet they cancel her because of my mistake.
I am not on her policy! Shame on you all! This should be illegal if it is not already.
This is not an insurance company, this is a money sucking pig of a company. "State farm is there" until you need them.
This is a truly *** company.
Statefarm a major RIPOFF!
I had a house fire(Aug27,2011)(one that My Ex set on fire)State Farm Rep.Mr HUGO told me to go stay in a Hotel that they would pay for,or for me to stay with a friend,My Daughter and her Husband were Present when Mr.Hugo said this,the friend I was staying with also called Mr.Hugo to give the address,I would be at,it was agreed that he would be paid 35 dollars a day,until my house was habitable.Well,it took StateFarm almost a year to pay on my claim(for the House totaled and the contents of the house,Gone to fire and heavy smoke damage and what was stolen).Now they won't pay my friend what is due to him( I stayed with my friend for 463days),StateFarm says they never agreed to pay for my living expenses!Wasn't that Why I Got That Insurance for !??And after almost 30years of being with them they cancell the insurance 1 monthe before my house gets Paid off,I only had 3 claimes in almost 30 years!
*** White people
STATE FARM=WORST COMPANY BY FAR
- Prev
- 1
- ...
- 75
- 76
- 77
- 78
- 79
- ...
- 92
- Next
Thank You for Your Reply! We are processing your message.
Your comment is successfully posted.
State Farm lowered out deductible without notifying us too. TERRIBLE!
In Oregon, your insurance broker or agent is required by law to notify you when coverage changes in your policy. I'm saying this because I owned a trucking company for over 25 years and we transported lots of glass, as that was our main line of business.
Our agent changed cargo insurance companies, because it was such a great deal for us and continued to send out insurance certificates to various glass companies. One fall, a drunk elk hunter forced our driver off of the road on Hwy 58, along with another vehicle, driven by the Assistant District Attorney for Klamath County, who was not too pleased. Our new cargo insurance company dropped in my office a week later and showed me in the policy, that glass was exempt from coverage. When I took the matter up with our agent, they admitted it was their fault and were legally bound to inform us of the change in policy.
This was confirmed by the Oregon State Insurance Commissioner's office. The #30,000.00 insurance claim was quickly paid by the insurance agent's "Errors and Omissions Policy". I'm currently involved in a water damage claim with State Farm, who just informed me that they raised my deductible from $500.00 in 2011, to 1/2 of 1 percent, or $1,725.00, but never informed me. Their estimate is $1,775.00!!!
My wife and I have been with State Farm since 1976 and they cover everything. At least this week they do...
While trying to collect on a claim from water damage in our basement we learned that State Farm changed our deductible from $2500 to one half of 1% of the value of our personal property inside our house. They claim that personal property is worth $1.5 million and our deductible is $7980.
I told them if our personal property was worth $1.5 million that I would have a garage sale tomorrow. State Farm is completely unethical and use deceptive business practices.
I ,too ,was taken by surprise this year! A large pine tree fell on my home during a storm and broke into my roof and back bedrooms.
I had an estimate between 18,000-25,000 for repairing the damage, needing a crane to remove the tree and so on.
When I found out my deductible of $100 was raised to $5000 this year, I was floored. I have been a loyal customer for decades. I will never recommend state farm and I will be canceling once I get through this nightmare.
I received $5200 to get my home repaired....I mean really??? That took care of the crane, tree and plaster for my ceiling...now where do I go to get the rest to close the large gaping hole in my roof and shingles?
One hundred dollar deductibles are unheard of anymore. The price for your insurance would have been outrageously expensive to carry a deductible that low.
By having a reasonable deductible like $2,500 or $5,000, you've saved thousands of dollars in premiums.
That annual savings is the money you use to fix your roof.
Spoken like a true State Farm representative.
I'm having the same problem with State Farm right now!! They tripled my deducdeble and I called my them on it and they stated they sent me a letter?
Well I want a copy of my original policy I purchased 16 yrs ago with my signature on it!!
It's also a contract, I should of received a new policy with the new deducteble on it so I could sign it or go to a different insurance company! Talk to an attorney.
Your original policy means absolutely nothing. Each and every time a policy comes up for renewal, the company decides whether to offer you a renewal or not.
When they send you a renewal offer, it includes all of the endorsements and alterations along with the declarations documentation. That is your notification of changes.
They do not need your signature for acceptance. The law states that when you pay the premium that was offered with the renewal notice, you have accepted the NEW policy.
Every renewal notice you receive voids the prior contract and renews another contract. This is why agents constantly beg customers to READ their notices, their policies, their endorsements and meet with their agents do discuss and make any adjustments.
Can't say my agent ever "begged" me to read anything. It's so underhanded to renew a policy without making sure the customer is aware of such changes.
Obviously one of them! thanks anonymous !!!!! we in the real world would rather that *** had an odor so we would know when we've stepped in it!