I was recently the victim of a Hit and Run by a driver that is insured by State Farm. The driver was arrested for DUI as well as other pending charges.
After, what seems like doing everything for State Farm, including obtaining a copy of the Police report for them, they still will not claim liability for the damage to my car. When I call, they state they have not heard from their insured, and while many attempts and letters have been sent, they still insist on waiting to hear from them. The police report clearly states that this person was arrested, as well as was charged with hit and run. Meanwhile, I am still driving around in a damaged car.
The accident happened nearly 3 weeks ago. The report clearly states that this person tired to pass me while driving in the middle of the road and then proceed to turn right into my vehicle, thereby hitting my car and causing left front fender damage to my vehicle. I clearly would just like my car fixed, I have already received a quote for repair by an authorized State Farm Body Shop. Of course, I won't receive anything for the deprecation value this accident has not caused to my vehicle.
State Farm hasn't even had estimator call us. If I file with my insurance company, there is no guarantee that my rates won't go up, even though I'm not a fault.
If you would like, I can also send you the pictures of the open liquor and pictures of the officers giving your insured the sobriety test. But clearly, anyone who can Google can look up what an 11-501 arrest is for, which is clearly stated on the accident report.
Reviewer is in unhappy mood. Please immediately contact the author of this review to discuss poor customer service of state farm insurance auto claim. State Farm Insurance needs to have the product delivered according to poster's claims.