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They will not answer phones from 9am to 5 pm.very rude girl in office.We call 4 to 6 times with no call back.Is there a better company out there to deal with.I filed 2 complaints and nothing done so I am posting it on internet all over to stay away.O ya we got calls...
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1.0
I didn't like
  • I cannot even rate their cs since nobody will talk to us
#1108103
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I purchased a Rental Dwelling policy after being assured it would cover the use of my rental home. when it was damaged by tenants, State Farm split the damage by rooms, most of which were less than my deductible AND excluded the damaged to flooring in the 2 areas that...
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1.0
I didn't like
  • Being cheated on my purchase and my claims
  • Very poor and decieving
#1108039
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I have given all the information regarding my car and my details for auto insurance quote. Agent misinterpreted with wrong model name of the car. Instead of S4 she presented it as A4 and there by a large difference in numbers. When told the same, she said it doesn`t...
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1.3
I didn't like
  • Very poor and decieving
  • Lack of knowledge and poor customer service
#1106982
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State Farm Insurance - Dumb adjuster

State Farm Insurance
#1109802
1.0
Details
Samantha warren came to my home and almost fell off the roof. She was very aggressive and unprofessional. I pay a lot to State Farm, so it’s unacceptable to have someone come look at your damage to deny you without doing any work.
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State Farm Insurance - Takes extra money from your account.

State Farm Insurance
#1106416
1.4
Details
Took out extra money last month AFTER bill was paid. Made one of my others bills late and shut off. Had to pay all fees for bank and my other bill which was shut off which was another hundred gone. Never gave me my money back after they said it would take 3-5 business days. So now short to pay this month's insurance and no help from state farm in clovis new mexico.
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Insurance Plans Acceptance
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State Farm Insurance - Terrible State Farm claims experience

State Farm Insurance
#1101385
1.0
Details
My truck was stolen July 18,2017 and have been dealing with it since I have a recording of the agent laughing at me to prove the damages happened when it was stolen
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Additional Fees
Billing Practices
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Insurance Plans Acceptance
Price Affordability
Product or Service Quality
Reliability
Staff
Value for money
Website

State Farm Insurance - State Farm car insurance

State Farm Insurance
#1101380
I have paid for insurance with them for over 30 years and when my vehicle was stolen and recovered all of the damages to my vehicle were preexisting even though I had receipts of work done that proved the opposite. So basically have been wasting my money since they fixed nothing
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We kept getting $17-$19 dollar fees for simple address and policy changes. We have been with them for 30+ years. When we confronted two different office agents we were given double talk about the charges and were told it is what they do. After speaking to other state...
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h.kitchener
h.kitchener

Geico may be cheaper for you but wait until you actually need to file a claim or expect them to pay out.

1.1
#1104925
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I cancelled my policy with James Pearson insurance well before the next payment was supposed to come out of my acct...they still withdrew the money and when refunded shorted me almost $50 saying it was pro rated... I don't suggest using this independent agency or State...
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1.0
#1104445
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I HAVE BEEN CALLING THE LIVONIA, MI. AGENT FOR OVER TWO DAYS WITH A CONSTANT BUSY SIGNAL. NO POWER LINES DOWN OR WEATHER PROBLEMS. I AM TRYING TO QUESTION RATES FOR MY MOTHER. MY MOTHER HAS BEEN A LOYAL CUSTOMER FOR OVER 45 YEARS. I WILL TRY TO CONVINCE HER TO CHANGE...
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1.0
I didn't like
  • Zero integrity as a company
#1101650
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State Farm client hit my daughters car. ( parked- completely unoccupied) Its been five weeks and this issue still isn't resolved. State Farm refuse to pay for the entire estimate although they won't send out an adjuster to look at the damage. Car has been sitting in...
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1.0
#1088844
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Over a month went by and we received a call from his assistance. No apology from Jeff our insurance agent, just calling to remind us that that the premium was due. Again after 52 years, very disappointed and unsatified with the service, no, lack of service, we will be...
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Anonymous
Nancy Gezry

I am very disappointed with state farm. Every 6 mos. My auto ins. goes up $10 -11 . Perfect driving record. No claims. I will NOT be renewing next time.

1.0
I liked
  • Past agent
I didn't like
  • Agent
#1087446
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VERY DISATIFIED IN STATE FARM ROADSIDE SERVICE : My mother called in for emergency roadside on 8/11/17 at around 5:30pm. My mother stated she was given an ETA of 90 min. and that the station coming out would be there no later than 8 pm .She was told that she would...
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1.0
#1086953
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Yes my name is Larry Chidester and I have been with this company for 7 years and I haven't ever filed a claim with this company and my insurance keeps going up the way it should be is the people that is filing these claims there Insurance should go up not the people...
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Anonymous
Painter

Check out the bonuses paid to upper management and then tell clientsthat their rates went go because Of claims, seems it didn't effect them

Anonymous
Anonymous

Your rates just like everyone else's rates are mostly based on an average of what the company pays out in claims and expenses. Its called sharing or spreading the risk. Also, ...

2.8
#1086684
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