Contact State Farm Insurance Customer Service
State Farm Insurance Phone Numbers and Emails
Toll-Free Number:
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(888) 559-1922
Customer Service:
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(877) 734-2265Bank Accounts
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(833) 728-0345Credit card inquiries - U.S. Bank - Business
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(833) 728-0344Credit card inquiries - U.S. Bank -Consumer
State Farm Insurance Emails:
Contact Information
State Farm Insurance Website:
State Farm Insurance Help Center:
Corporate Office Address:
Other Info (opening hours):
Mailing Addresses:
Insurance Support Center – East
P.O. Box 588002
North Metro, GA 30029
State Farm
Attention: Enterprise Compliance and Ethics - Office of Privacy, C-2
PO Box 2322
Bloomington, IL 61704-2322
Health Operations Privacy/HIPAA Administrator
PO Box 2360
Bloomington, Illinois 61702
How Good is State Farm Insurance's Customer Service?
Summary of State Farm Insurance Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call State Farm Insurance?
Product/ Service Question:
- “Want to know if my insurance covers if I hit a deer?”
- “Pay my auto insurance”
- “Quote for car insurance”
Request for Information Question:
- “Status of claim”
- “Question about policy”
- “I've got two policies and it's all mixed up and my agent don't know anything about it I need to talk to someone”
Payments and Charges Question:
- “Billing question”
- “Pay my bill”
- “Mix up of payment on life policy”
Activation/ Cancellation Question:
- “Cancel auto insurance”
- “To cancel my insurance policy”
- “Cancel policy”
Cards Question:
- “Need copy of financial responsibility identification card”
- “Need card”
- “Change credit card”
Account Question:
- “Money was taken out of my account without my approval”
- “Having trouble trying to log into account”
- “Can't get insurance”
Staff Question:
- Complaint on services
- “Unacceptable service”
Return/ Replace Question:
- “Took extra money and will not return”
- “Change agents”
- “I waited three Hours on hold Saturday trying to replace a car on my policy and never talked to anyone. Website not user friendly for 1st time users.”
Refund Question:
- “Refund”
- “Change of Address and Policy refund”
Employment Question:
- “Job opportunities”
- “I wrote an estimate for claim 18-24J7-64G for Rick Lee but wasn't given the job L.A.Taylor Service”
Shipping and Delivery Question:
- “Have not received id card and auto/renter papers for new address”
Other Question:
- “To make claim”
- “ClIm”
- “Claim update”
About
State Farm is a group of companies that provide different financial and insurance services. It was founded by George J. Mecherle in June 1922. Its headquarters is based in Bloomington, Illinois, United States. State Farm Mutual Automobile Insurance Company is the main business in the group. State Farm specializes in insurance, investing, and banking. It offers a broad range of insurance options including car insurance, medicare supplement insurance, long-term care insurance, supplemental health insurance, business insurance, and many more. State Farm Bank provides checking accounts, credit cards, home mortgages, saving accounts, car loans etc. There are State Farm apps for mobile devices with Android and Apple operating systems.
State Farm Insurance is ranked 276 out of 1821 in Insurance category
USA, Canada
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