State Farm Insurance Phone Numbers and Emails

Toll-Free Number:

  • (888) 559-1922

Customer Service:

  • (877) 734-2265
    Bank accounts
  • (877) 734-8472
    Credit cards
  • (888) 204-8759
    New Auto Insurance
  • (800) 440-0998
    Pay insurance

Claims:

  • (888) 624-4410
    Auto Glass Only
  • (800) 732-5246
    Auto/Home/Property
  • (866) 855-1212
    Health
  • (877) 292-0398
    Life

Emergency:

  • (877) 627-5757
    Road Service

General Info:

  • (800) 782-8332

Mutual Funds Accounts:

  • (800) 447-4930
  • (855) 733-7333
  • (855) 733-7332
  • (800) 865-6035
  • (888) 702-2307
  • (800) 447-0740
  • (844) 732-5246

State Farm Insurance Email:

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State Farm Insurance Contact Information

State Farm Insurance Website:

State Farm Insurance Help Center:

Corporate Office Address:

State Farm Insurance
One State Farm Plaza
Bloomington, Illinois 61710
United States

Other Info (opening hours):

Mailing Address:

P.O. Box 588002

North Metro, GA 30029

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State Farm Insurance Rating Based on 527 Reviews

Rating details

1.5
more details
Customer service
Product or Service Quality
Billing Practices
Website

Rating stats

Rating trend

Summary of State Farm Insurance Customer Service Calls

405 TOTAL
CALLS
04:54 AVG CALL
DURATION
13% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call State Farm Insurance Customer Service?

Product/ Service Question:

  • “Insurance renewal”
  • “Insurance”
  • “To pay my insurance bill”

Payments and Charges Question:

  • “Pay a bill early”
  • “Charges”
  • “Pay bill”

Request for Information Question:

  • “To To verify or confirm what I see”
  • “Need roadside assistance”
  • “About my payment”

Activation/ Cancellation Question:

  • “Cancellation”
  • “Remove vehicle from policy and cancel claim”
  • “About cancellation”

Account Question:

  • “Account”
  • “Locked out of account”
  • “Cannot pull my account up”

Refund Question:

  • “Refund”

Cards Question:

  • “Update a card”
  • “Credit card”

Staff Question:

  • “Complaint on services”
  • “Unacceptable service”

Shipping and Delivery Question:

  • “Have not received id card and auto/renter papers for new address”

Employment Question:

  • “I wrote an estimate for claim 18-24J7-64G for Rick Lee but wasn't given the job L.A.Taylor Service”

Return/ Replace Question:

  • “I can not get ahold of my agent, no return of emails. Letting you know I will be leaving”

Other Question:

  • “Jumpstart”
  • “New program they have adopted”
  • “Hail”

About

State Farm Insurance Terms of Service
These statefarm.com Terms of Use outline the terms and conditions relating to The Customer's use of statefarm.com and provide additional information about State Farm Mutual Automobile Insurance Company, its affiliates and subsidiaries (State Farm). These Terms of Use are applicable to The User's use of this site regardless of how The User of Website accessed it. If The Client do not wish to be bound by these Terms of Use, please discontinue using and accessing this site immediately. The Client of State Farm Insurance may not use this site to engage in any illegal activity. The User may not use this site to engage in conduct which is defamatory, libelous, threatening or harassing or that infringes on a third party's intellectual property or other proprietary rights. In the event The User engage in activity that is illegal, defamatory, libelous, threatening, or harassing, State Farm reserves the right to disclose any information The Client of State Farm Insurance provide through the use of this site or other State Farm owned electronic sites or applications to law enforcement authorities as deemed appropriate in the sole discretion of State Farm.
To read more: https://www.statefarm.com/customer-care/disclosures/terms-of-use
State Farm Insurance Privacy Policy
State Farm Insurance value The Customer's privacy. This is Company's Notice of Privacy Policy, and website will provide it the first time Website do business with The User of company services and upon request or as required by law thereafter. This Notice describes how Website protect, collect, use, and share customer information. Customer information means all nonpublic information related to an identified individual, which is sometimes called personally identifiable information. Customer information does not include anonymized data or de-identified data, which do not identify an individual. State Farm Insurance do not sell customer information. www.statefarm.com do not allow those who are doing business on Company's behalf to use State Farm Insurance's' customer information for their own marketing purposes. State Farm Insurance contractually require any person or organization providing products or services on Company's behalf to protect State Farm customer information.
To read more: https://www.statefarm.com/customer-care/privacy-security-center
State Farm Insurance FAQ
To read more: https://www.statefarm.com/customer-care/faqs
Top State Farm Insurance Services

Auto Insurance, Claim, Homeowners Insurance

Top State Farm Insurance Products

Commercial, Roadside Assistance, Boat Insurance

State Farm Insurance Pros and Cons

Pros: Pleasant local agent, Agent, Local agent is great, Previous claims, Office staff

Cons: Customer service, Inability to resolve claim, Really bad service, Unresponsive agent, Lack of respect and dignity

Summary

State Farm is a group of companies that provide different financial and insurance services. It was founded by George J. Mecherle in June 1922. Its headquarters is based in Bloomington, Illinois, United States. State Farm Mutual Automobile Insurance Company is the main business in the group. State Farm specializes in insurance, investing, and banking. It offers a broad range of insurance options including car insurance, medicare supplement insurance, long-term care insurance, supplemental health insurance, business insurance, and many more. State Farm Bank provides checking accounts, credit cards, home mortgages, saving accounts, car loans etc. There are State Farm apps for mobile devices with Android and Apple operating systems.

State Farm Insurance reviews and complaints

State Farm Insurance is ranked 193 out of 1173 in Insurance category

Area Served

USA, Canada

Payment Methods

VISAMasterCard

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