Contact State Farm Insurance Customer Service
State Farm Insurance Phone Numbers and Emails
Toll-Free Number:
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(888) 559-1922
Customer Service:
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(877) 734-2265Bank Accounts
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(833) 728-0345Credit card inquiries - U.S. Bank - Business
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(833) 728-0344Credit card inquiries - U.S. Bank -Consumer
State Farm Insurance Emails:
How to Contact State Farm Insurance?
Most Popular Number:
| Total calls: 979 | Issues resolved: 35 | Last call: Jul 7, 2025 |
State Farm Insurance Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
State Farm Insurance Customer Service is rated at 1.2 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call State Farm Insurance is 8885591922. 74% of consumers used this number to address their issues and concerns. It is also considered the best number to call, as 42% of customers reported contacting a real person successfully.
The average hold time is from 5 to 10 minutes. The longest wait times are on Monday, while the shortest are on Sunday. The average call time is 2 minutes.
Be prepared for the call as State Farm Insurance may ask you for the following information to identify you as a customer: first and last name, address or zip code or email.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
State Farm Insurance Customer Service is rated at 1.2 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call State Farm Insurance is 8885591922. 74% of consumers used this number to address their issues and concerns. It is also considered the best number to call, as 42% of customers reported contacting a real person successfully.
The average hold time is from 5 to 10 minutes. The longest wait times are on Monday, while the shortest are on Sunday. The average call time is 2 minutes.
Be prepared for the call as State Farm Insurance may ask you for the following information to identify you as a customer: first and last name, address or zip code or email.
People call State Farm Insurance mainly because of product/ service, request for information, payments and charges.
9% of the consumers who called the company’s customer support stated that their issues were resolved.
Most customers feel very satisfied after talking to customer service representatives.
The best email to contact State Farm Insurance is statefarmclaims@statefarm.com. 76% of customers use this email address to address their issues and concerns.
Customers evaluated the effort they needed to make to contact customer service as easy.
Contact Information
State Farm Insurance Website:
State Farm Insurance Help Center:
Corporate Office Address:
Other Info (opening hours):
Mailing Addresses:
Insurance Support Center – East
P.O. Box 588002
North Metro, GA 30029
State Farm
Attention: Enterprise Compliance and Ethics - Office of Privacy, C-2
PO Box 2322
Bloomington, IL 61704-2322
Health Operations Privacy/HIPAA Administrator
PO Box 2360
Bloomington, Illinois 61702
How Good is State Farm Insurance's Customer Service?
Summary of State Farm Insurance Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call State Farm Insurance?
Product/ Service Question:
- “Reinstate my insurance”
- “To get documentation of proof of insurance”
- “Complaints”
Request for Information Question:
- “Information”
- “Claim update”
- “Claim status”
Payments and Charges Question:
- “Poor justification for billing excessive rate on one of my cars”
- “Make payment”
- “I was overbilled”
Activation/ Cancellation Question:
- “Coverage cancelation after being customers for 50 years”
- “Cancellation”
- “Cancel auto insurance”
Return/ Replace Question:
- “Took extra money and will not return”
- “It's been 2 weeks that I've been leaving messages to my claim adjuster and I have received a return call. I obtained a Police report stating that your insurer is at fault. The adjuster refuses to call me back after numerous calls and messages.”
- “Re: agency change”
Account Question:
- “To verify information”
- “Money was taken out of my account without my approval”
- “Having trouble trying to log into account”
Staff Question:
- “Horrible service”
- “All my personal info got linked out and threatened by employee”
- “Complaint about service can't reach a human being”
Cards Question:
- “Lost card”
- “Need copy of financial responsibility identification card”
- “Need card”
Refund Question:
- “Tow refund”
- “Need my money back”
- “Refund”
Shipping and Delivery Question:
- “Delay refunded, policy has yet started”
- “Location change”
- “Have not received id card and auto/renter papers for new address”
Employment Question:
- “Job opportunities”
- “I wrote an estimate for claim 18-24J7-64G for Rick Lee but wasn't given the job L.A.Taylor Service”
Other Question:
- “Privacy”
- “Unethical treatment by state farm regarding a claim”
- “Claim issue”
Compare State Farm Insurance Customer Service To
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