We were victims of a heavy storm more than 2 weeks ago,
and have talked to our local agent, but she wouldn't talk
but once, and for a short time. There were the tops of 3
of our backyard trees that piled onto out back deck. We've
had our house and cars "protected" for more than 50 years
and still can't get anyone from State Farm to come out and
see the damage....we've been told that they would come
out and give us their thoughts and amount of money that
we are in desperate need of. BTW, there's also fence
damage that's caused by a couple of the trees. If we
decide to change to another company, could we get a
refund from State Farm?
Product or Service Mentioned: State Farm Insurance Homeowners Policy Claim.
Reason of review: Poor customer service.