Update by user Aug 24, 2013
We got a call from a very "nice" lady from State Farm who was concerned about our problems with their In Drive mess. She said she would look into the problems we had and make sure that in the future everything would be spelled out clearly in standard English. We shall see.
Original review posted by user Jul 22, 2013
We have had State Farm for years and have been satisfied with them until now. Their new In Drive programs is unworthy of the State Farm name.
We called to ask a question of In Drive and were asked for a credit card number. When we asked why they needed a credit card for a program that was supposed to be free for one year the woman said" in case the device is lost or stolen." OK, maybe. Well, today we got an email stating that we were being billed 32.44 every 6 months! We will only be saving 5% of our car insurance bill with the device plugged in.
DUHHHHH. And they will then know every time you brake, how far you drive and when, ho fast you go, etc. Not worth the savings or the aggravation. Just thought people should know.
We cancelled all the In Drive stuff and though we were told we could drop the garbage off at our agent, when we signed up, no one wants to take it and we have to wait for a "return box" to arrive in the mail. Some days are like this, I just hope this is the end of the story.
Monetary Loss: $32.
Location: Hyde Park, New York