I got a loan against my life insurance policy with State Farm Insurance. The loan was for $5,000.
I never received anything from State Farm showing what my payment should be. The first year I paid $1,000 on the loan. The second year, I paid $937.99. The third year, paid $937.99 on the loan.
I had received a bill for the second year and the third year. I never received a statement showing my payments and interest. I requested the statement over and over again. I called several time.
I dropped a letter off. I mailed a letter. I finally called again. After pitching a fit, I finally got a statement.
Money is missing from my payments.
They show I paid $950, $337.99, and $337.99. They have stolen $1,250 from me or someone that works there.
Product or Service Mentioned: State Farm Insurance Life Policy Claim.
Reason of review: Problems with payment.
Monetary Loss: $1250.
Preferred solution: Full refund.
I didn't like: That they are trying to steal 1250 from me.