Being the first time we had to deal with a claim the experience has been horrible. First we were put in a hotel where there were bed bugs.
Second we requested to move in to our home. Furniture medic (company assigned by insurance) was horrible. They got paid before fixing our bed. The couch was looked the same as when they had picked it up.
Its been a month and our bed parts are still laying on the floor. We had to purchase air mattresses to sleep on.
Our adjuster and furniture medics seem not to care. Worst experience and feeling ever.