100% full Not resolved
5.0
Details
Product or Service Quality
3 comments

My son was REAR ENDED at a yield, the other driver hit him hard enough to shatter the back window causing almost 7K in damages and the car was totaled.My son yielded, creeped forward, looked back to find on coming traffic and stopped when BAM!

he was hit. According to the claims rep, the other driver was "adamant" that my son changed lanes and abruptly stopped causing the accident. REALLY??? So how is it they were able to get into the 7-11 parking lot directly adjacent to coming out of the U turn (from interstate loop back)???

There is not enough linear footage for both cars to bin to the right of the U turn and still make it in to the 7-11 and even if there were...my son was in front, he had the right away! RIDICULOUS!! I submitted photos of both vehicles, the arial map shots of the accident site and police report which indicated the driver was following too close...Of course, it doesn't count for anything because the other driver had FLED the scene and wasn't there to give his story (HIT and RUN). According to the agent he didn't think that the fact the back window was shattered out and the car was not drivable was "that big of a deal".

As a matter of fact the other driver left the scene in the vehicle that hit my son, and returned with another person in a DIFFERENT vechicle, was told the police were called and left again. Oh, to top it off, there was a passenger with my son, a witness, and that doesn't count either. My Agent, a previous claims adjuster, went to bat for me and agrued my case with the claims agent BUT still, because we both had State Farm, the insurance company paid for the repair of the other drivers vehicle with MY POLICY, said it WASN'T CLEAR who was liable. From the photos it appears to me that the other driver was in a rush and when he noticed my son had actually stopped he veared to the right or he was impatient and was attempting to pass on the right.

Either way, the other driver should have been found liable! I have been with State Farm for over 20 years and have always been very happy but this is BS. I am suspect that because my son was only 18 they are not giving his account the leverage they should.

I have no idea where to file a greivance.VERY DISAPPOINTED!

Jacosta wrote the review because of poor customer service at State Farm Insurance and attached photo s. Reviewer claimed that he or she lost $4000 and wants State Farm Insurance to offer any options to resolve the issue.

The most disappointing in user's experience was recent claiim and unfair determination. Author liked the most agent and previous claims. The author asks this business to immediately contact him/ her to briefly discuss his/ her negative experience with the company.

We collected other reviews about products and/or services offered by State Farm Insurance and state farm insurance claim for you to read. This information may help you with your purchase decision.

Had an Experience with State Farm Insurance?

Write a review

Comments

PissedConsumer.com is temporarily operating in read-only mode and users cannot make any changes to the information, publish comments or reviews. Please come back in a couple of minutes.

Anonymous
Owings Mills, Maryland, United States #952381

File claim with insurance commissioner.Or try civil.

Suite l placed my car in shop in june 2014. For ignition. Coil mechanic kept car for two months teling me the part haven't came only to discover. He had parted my car out file claim with state.

Farm ther deined it so now l am waiting.On court date

Anonymous
#949148

The place to file a grievance is in court. Make sure your son has some aches and pains, and get going.

Anonymous
to pulltype #949252

Time to get a lawyer and sue State Farm insurance and the hit and run suspect.

You May Also Like

State Farm Insurance - Property Damage Claim Review from Lynwood, California State Farm Insurance "State does not treat there black customers fairly, my home got broken into and my wife and daughter are scared up set and they suggested we did this ..." Read more State Farm Insurance - State Farm Canceled My Homeowners Insurance State Farm Insurance "My homeowners insurance was canceled when I filed a claim for water damage. They listed a claim also from 9/15/08 for the storm that hit as an aftermath of..." Read more State Farm Insurance - Claim Review from Celina, Texas State Farm Insurance "I was involved in an accident & the Police report was inaccurate. State Farm paided out without reviewing my claim or vehicle for damages. The Police report reads hit drivers..." Read more State Farm Insurance - State farm refused to pay additional damages on claim State Farm Insurance "When i filed my claim with the state farm agent, i explained the situation i was having on my property. At the time i contact the agent we were having water..." Read more Safe Step Tub - Never so dissapointed! Safe Step Tub "I was told by the Manager/Supervisor of *Safe Step Walk in Tubs Canada* that if I said anything about this that I would be charged with slander...how can the truth..." Read more Chopretail - Horrible Experience Chopretail "I am a new mother and purchased a Spectra S2 pump from Chop Retail via Walmart. I like to be a prepared mother and ordered the pump 4 months before..." Read more Other Company - Beware purchasing a "Cozy Trike" from epizontech.com Other Company "This review is about the people who sell this bike. The bike itself is OK, although badly welded and painted. The problem is, other than placing an order you cannot..." Read more O2pur - Got it opened box filled halfway i charged but was green so it meant ready and it worked for 2hours and battetry dead permanet O2pur "i only wlsh for a refund but thats not gonna happen and now i have to pay 39 plus yer appreciated fuk cards i cant do *** online wrecked credit..." Read more