State Farm Insurance - Repair estimate not approved after 5 weeks!!!
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New ReviewerState Farm is Horrible! So someone called me today and tried to sell me on the fact that there has been a delay and "breakdown in communication" between State Farm and the Collision repair shop.
This shop is one that State Farm recommended to us and it is the best shop in Marietta,GA. If you walk there lot they have cars worth in the millions there; just one Lexus is $400k. Do you think they would be doing that kind of business if they did it wrong? And yet, State Farm has sent an inspector out today for the third time to verify their estimate before they approve it.
I explained to them that their "breakdown" in communication has nothing to do with me or is it my fault and yet my rental term has expired. Mr. Randy Stamps (770-418-****) said he would look into it and get back to me; I guess he will have to check all of his records and confirm what I am telling him is true...rather than just believe the customer who pays State Farm over $400 per month for their auto, home, and boat insurance. I am still being treated as if I am a liar!
And at the end of the day, my truck has been in the shop for 5 weeks now with no work done to it!!! We notified State Farm on June 16th that is was stolen and on June 17th when we dropped it off at Magnum Collision, a State Farm preferred shop. I gave him my email and told him to contact me once he hears something from his inspector who was at the repair shop as we were speaking supposedly. It is a shame that I had to post this ordeal at all to get some traction or a phone call.
But if it is not resolved soon I will add Twitter,Blogger,and Slashdot to the mix. I hope someone is listening.
Monetary Loss: $14000.
Location: Atlanta, Georgia
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