Keller, Texas
1 comment
Not resolved

I was involved in a hit and run on August 22.With in 30 minutes of him side swiping me he was arrested for DWI, evading police , possession of drugs.

He is still in jail and more likely not get out any time soon, because he was already on probation. State Farm is giving me the run around even thu I have a police report a 911 call with me giving the details of the incident his silver paint all the way down my car and chip of paint from his SUV that was stuck in my door handle and we both went thru the toll both at the exact same time as he was trying to loose me. They tell me that they need to talk to him or his layer. I have tryed to call the so called layer that is on his arrest paperwork everyday for days no one answers and no one is returning any calls.

I ask State Farm for sometime of time line that they feel would be acceptable to continue on with the already more than obvious evidence. They are refusing to give me any timeline or any course of action to follow if they don't. To make matters worse he hit at least one and maybe two more people that night. But they are acting as if he was not the person how hit me.

We both enter toll at 4:10 am and he was attested at 4:34am. I'm a hardworking and honest person that now does not have a car to get to work.

State Farm does not care!I only want to get my life back.

Review about: State Farm Auto Insurance.

Review #696960 is a subjective opinion of a user.

1.0
Billing Practices
Product or Service Quality
Website
Reason of Review / Monetary Loss Poor customer service / Not specified
Preferred solution Not specified

Had an Experience with State Farm Insurance?

Submit review

Comments

Comment as anonymous or
Terms of Service
Post Comment
Cancel
Anonymous
#1032320
Hopefully, you'll contact your own insurance company and file a claim. At the very least, talk to your company so that they can explain the basics of how insurance claims work.
An insurance company is obligated and contracted to defend their policyholder and their interest. Your company is contracted to you. No company will just accept liability without proof and an investigation. That all takes time.
If you want quick action you need to filea claim under your policy and let your company subrogate against the party found at-fault. Of ccourse, there is no timeline as to how quickly they'll recover your deductible or their money.

You May Also Like

"I have had many issues!! 1. They have my insurance for my vehicles jacked up!! The lady who contacted me to resolve it gave me a NON WORKING email to..." Read more
"I was going to work on 12/07/15 at 8.45 am. On the route 272N and Pennisula drive, North East, Md – 21901, I was just standing to make right turn..." Read more
"I recently found out that one of Statefarm's so -called agents is having inappropriate discussions, texts with my husband. When I found this out I immediately go to the office..." Read more
"My newer home had severe hail damage this past July, lots of hail damage to roof and siding. I am still waiting for this to get resolved. Horrible..." Read more
"Worst courier company ever. They are holding my courier since 22 April and it is still there. Other courier company handed over my courier on 22 April in Gurgaon. It..." Read more
"Well what happened to me is that I see everyone up posting animal and I have a bird with a cage try to sell it immediately as soon as I..." Read more
"I order a light pink dress and received a peach one instead. I tried returning it and shipping cost to China was $37.70 more than the dress. I contacted company..." Read more
"Have not received merchandise for 3 weeks going on a month. Still no mattress orBox Spring, also dresser was damaged during delay very. Manager promised to order a new one..." Read more