State Farm Insurance
Reviews and Complaints
No follow through with StateFarm
- Used to be good
- Poor customer service
Preferred solution: My claim to be properly handled and resolved immediately
User's recommendation: At this point, I would not recommend State Farm to anybody
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerState farm do not stand by there costomers
Preferred solution: My car fix right
User's recommendation: Don't believe the advertising find a insurance company that will take care of there customers
Over 50 years of dividends paid with no claims and still didn't pay for claim
My father had a pipe break in his wall. He is 82 years old.
He has paid State Farm dividends for over 50 years with only 1 claim for my mom's lost ring. Never property damage. Never. On August 1st they sent a adjuster.
My dad did not have any money so he asked, "how can I do this so I don't have to put money out." They told him they would give him a contractor. The contractor's proposal that State Farm did has no money for labor. My dad had to pay for that. It is a lot of money.
The depreciation check was put in both names of the mortgage company and my father. The mortgage company is keeping the check for repairs even though it is for depreciation of my dad's possessions.
Then the State Farm Adjuster yelled at me and told me to sue them but he is not issuing a check to my dad even though their email says it is for DEPRECIATION! "I don't care what it says, it is for repairs." That is fraud.
- Harassment and elder abuse
- Faud
Preferred solution: Deliver product or service ordered
User's recommendation: Stay away from State Farm
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Spokane, WashingtonNotify
I have to pay for the shops myself. State Farm is next to impossible to reach. they absolutely do not care about anything except saving money
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerResolution of a claim
ive been waiting for 6-months to have a simple hail claim matter resolved.. it starts with ccc-the appraisal company not getting it right.
ive have submitted photos, claims, appraisals, documents of my trailor, id numbers,argued with claims about--title-id-what is the trailor, its not what they claimed it to be. its a flat nose, no its a v-nose..im tried of dealing with this matter with individuals that dont care, or are not schooled enough to be in the claims department.. they want to tell me what kind of trailor i have--when no one has ever looked at the trailor...i know what i have. i custom ordered the trailor 3-years ago...to state farm insurance you have no idea how to figure this out evidently..
that is why im turning this matter over to the kansas insurance commision office..
im done trying to figure out yor job for you... claim#1653m412x...thanks for nothing...
- Ccc-- the company that takes care of claims---they work for them
Preferred solution: my claim taken care of--but if its fair....
User's recommendation: the rates are great when you first get them, after that they will raise you.. their claim dept. sucks
Denied and agent not telling me why
Preferred solution: I’d like to know why I was offered 1700 a year insurance a month ago and now rejected
50 year customer no support
Preferred solution: Deliver product or service ordered
User's recommendation: Go some where elsewhere
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerAgent not doin what expected
Preferred solution: Full refund
User's recommendation: Idk
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Chicago, IllinoisI've been under insurance fraud.
I'm daesung choi who has car insurance from your company.
I'm contacting you like this because there's a very unfair story.
A month ago, I visited Lisa Allen office to ask if my friend Jinpark Choi could be added to my insurance.
And I spoke to Jenell in that office about this, and they clearly told me that there was no additional charge for adding my friend.
But a month later, my insurance premiums were raised, and the office staff and Jenell were all lying and making excuses.
I have not heard anything about the rate increase, nor have I agreed.
Please let me know how to solve this problem.
My name is daesung choi
And policy number is 608 ****-F22-14A
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Philadelphia, PennsylvaniaCollision shop painted bumper wrong cplor
Took truck to caliber collision which state farm advised me to.. fist they took the front end apart and found out parts were not available till November n accident hap9ened in June.
My agent and claims team That I need to handle this situation. Which is totally unacceptable why do I pay State Farm and my agent then I got a call they family used radiator that they can put it in the truck but my bumper came and damaged then they told me my car was ready at the end of July but I picked it up I sent the front bumper does not look like it matches the back and they said it was due to the sunlight.
As I went over the invoice they picked up the bumper from Fred Beans and the invoice said it was primed Caliber Collision only clear-coated the bumper. I called State Farm several times and nobody wants to deal with it I personally went up to Caliber Collision and then call State Farm and explain to them what was going on but they refused to put any notes to the computer I am still now today being November 12th waiting for an answer of rectifying this problem
User's recommendation: I've been a customer with State Farm for 50 years and this is how I'm free to buy them and also I would not take my truck or vehicle to Caliber Collision for anything
Was unable to reach State Farm customer service
User's recommendation: Do not ignore your customers or their contractors
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerFirst the app is poor ,I was using Allstate app and it was very easy to use , very well designed.Second the customer service team was very good but your customer service is very poor and not good espe
Preferred solution: Apology
User's recommendation: Proof of customer service and also make availability for weekends and holidays.
State Farm won’t reinstate policy as promised
Had State Farm medigap medical health insurance in California for over 10 years. Moved back to texas.
Continued to use my State Farm insurance for over 2 years without any issues.
Everyone in Texas was telling me how good BCBS was. I contacted state-farm. They said there was a clause in my insurance that stated I could try another insurance and if I wasnt happy with that insurance and wanted to come back to SateFarm (as long as I had been gone less than 12 months) they could definitely reinstate my insurance, like I never left.
So I tried BCBS. Hated it.
Within 10 months of being away from StateFarm (less than 12 months) I called to reinstate my StateFarm policy.
They said they could not reinstate it because I was now in Texas. (Even tho I used it without issue in texas for well over 2 years). They said it had to be reinstated in the same state. But because I no longer reside in California, they could not reinstate it.
Even tho I did the trial while I was in Texas and I was using my StateFarm medigap while in Texas, now they wont reinstate me as promised! Now I can never go back to my old policy as promised ($250 a month). Texas only offers to give me a new policy at $1700 a month. Who can afford that?!?!
Thanks a lot State Farm for lying and ruining my health insurance.
If I was notified this before I for sure would have not done the trial as you said I could do. I would have never jeopardized my health.
User's recommendation: Don’t fall for the LIE “you can try out another insurance, if you’re on it less than 12 months we will reinstate you if you want to come back”.
To cancel my insurance policy
Preferred solution: Nothing
Poor customer service
Thank You for Your Reply! We are processing your message.
Your comment is successfully posted.
If she is over 25yo and has a perfect driving record there should be no increase. If she has violations/points on her license or you added a second vehicle there most definitely would be.
The promise of no increase is based on your answers to their questions. When the underwriter updated the policy it is possible they discovered conflicting information.