My son's car was rear-ended on 7/22/11, I called to State Farm for claim and The car driver who caused the accident also called. But They still wait the confirmation from the driver.
The driver called already. I called the Insurance service center. I was told they called but still could not hold the driver. I told them I don't feel comfortable to driver my car, I heard noise from the car.
They doesn't want to do anything, does not cover the rental car. Just told me to wait.
Then the agent hanged up the phone. What a rude agent and bad service company!
Product or Service Mentioned: State Farm Insurance Claim.