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My son's car was rear-ended on 7/22/11, I called to State Farm for claim and The car driver who caused the accident also called. But They still wait the confirmation from the driver.

The driver called already. I called the Insurance service center. I was told they called but still could not hold the driver. I told them I don't feel comfortable to driver my car, I heard noise from the car.

They doesn't want to do anything, does not cover the rental car. Just told me to wait.

Then the agent hanged up the phone. What a rude agent and bad service company!

Product or Service Mentioned: State Farm Insurance Claim.

Company wrote 0 public responses to the review from Aug 03, 2011.
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Anonymous
#337296

Your own insurance co will guide you and answer all your questions. Liability always has to be established before ny offer of coverage

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