I was involved in major car accident and State Farm has shown me they really could care less about me as their customer. I've had State Farm insurance for over 30 years and they are treating me horribly!
My accident was 12 days ago, first they towed my car to another state and now they have finally towed it to the shop to be fixed. First they said it was "totaled" now they are saying they are going to fix it.
Somehow they don't feel that 12 days is unreasonable to wait and be without a vehicle but I am the one stuck with paying for a rental car, not them. I'm done with them!
Product or Service Mentioned: State Farm Insurance Customer Care.