I was a customer for state farm for 30 years. I had two claims in 6 years on a rental house for hail damage.
They are now canceling my insurance. Both claims totaled 10,000.00. I have paid in over 20, 000.00 in premiums. My father warn me about state farm and said he will never go back and well I will never go back to state farm.
I am going with Nationwide. I hope that with the social media we can get this information out about state farm. I called my agent and she said well he have people who make a claim every 6 months. OK, but I am not that kind of person.
My agent said the will appeal the decision but that has been a week now and I have heard nothing.
So long State farm. I will listen to dad next time
Reason of review: Poor customer service.
Preferred solution: Let the company propose a solution.
I liked: Agent, Local agent is great.
I didn't like: Underwriter, Underwriter refusal to accept valid proof of correction, No email communication, Unfair billing practices, No policy in place for employee and clients, No customer loyalty.