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Additional Fees
Billing Practices
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Insurance Plans Acceptance
Price Affordability
Product or Service Quality
Value for money

Do not go with State Farm. The decision to cancel your policy is with the under writer.

No policy, no procedure just what the under writer decides to do. Go with an insurance company that can tell you when they can cancel you. Was with State Farm for thirty years. Have had five claims in thirty years four houses and now under writer wants to cancel my policy.

Really all claims have been acts of god. Hail damage. I never shop around for better rates as I was a loyal and customer; however, State Farm is not loyal to their customers. My agent was understanding, but said they cannot control the under writer and they can only appeal.

That is probably a two week process. Who wants to be with an insurance that just sends you a letter stating that you have had too many claims. Amazing that I would pay premiums for thirty years and only have five claims. Those who can add and multiply how much do you think the insurance company made off of me.

it is time to take state farm to the insurance commission and attorneys. Wish me luck in my law suit.

Hopefully it will be a class action suit so all will benefit

NATIONWIDE had no problem taking my insurance over. State Farm Not your friendly neighbor

Product or Service Mentioned: State Farm Insurance Customer Care.

Reason of review: Poor customer service.

Monetary Loss: $100000.

Preferred solution: Let the company propose a solution.

I didn't like: Go with nationwide insurance.

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There are plenty of policies and even more procedures in place at every insurance company. Insurance is one of the most regulated businesses in the U.S.

It is illegal to cancel a policy without proper cause of action and all cancellations are under strict guidelines.

One underwriter doesn't hold the kind of power you are believing they do. They must follow the rules and the law. Insurance is a risk based business.

Once the risk falls into the category of unprofitable, the risk will be cancelled according to the rules and procedures in place.


Sate Farm, is not your friendly neighbor. They are just a big company that can no longer sully amazing customer service

Wichita, Kansas, United States #1162902

Sate farm, put the big dogs out of business. Please

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