We have been with State Farm for about 12 years, first in Louisiana then in Texas. Our house burned down in Louisiana and they never missed a beat, they walked us through the process - were compassionate and caring and of course after they paid out for everything canceled the policy - but offered a premise liability policy since there was not longer a house.
They did not cancel our other lines of insurance - auto, rv & atv we have always had excellent customer service - BUT we are considering swapping companies for a better rate. We hate to but with the current economy it only makes sense.
Product or Service Mentioned: State Farm Insurance Auto Insurance.
Monetary Loss: $180.