State Farm Insurance Auto Claim Reviews

1.0
(7 reviews)
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My car was damaged by water, the BMW technician advised me to contact my insurance company, after submitting a claim, the claim adjusters refused to do their jobs, first telling me that I didn't keep the old parts so State Farm could inspect them, and then the adjusters refused to go actually speak with the technician who actually worked on my car. I have had State Farm for many years, I have never seen such a level of incompetence in my life!...
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When he arrived home from work he filed a claim with State Farm Insurance. Because my son and I live at the same address they said they do not have to pay for my damage but if my son had hit a perfect stranger instead they would pay for the damage. I own a 2016 GMC Canyon and my son owns a 2015 Jeep Renegade so we do not have any reason to be banging into each other. How can this be legal. My insurance will go up and I was not at fault and I...
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I didn't like
  • Will not pay for damage to my truck
#943239
I have been a State Farm auto policy holder for many years and had no complaints until I recently was involved in a minor collision with one other car (accident was deemed my fault). When I filed my claim over the phone I provided my claims person with all of the details directly from the traffic report in my hand for both parties. She took care of all of the details promptly and professionally. A few day later I had a follow up call from the...
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I had SF for 16 years.I was robbed for 16 years! First claim in my life was a fender bender in a parking lot that was not my fault. I felt sure things would go smoothly and that having SF I was covered. WRONG!! They don't even assign you a claims rep. You deal with one random person after the next. No one seems to know what is going on. The right hand doesn't know what the left hand is doing. I had to submit pictures, give recorded statements...
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1.0
I didn't like
  • State farm
#933357
This place is awful- and they aren't even my insurance company. They had to give me a rental because of an accident caused by one of their customers. I had the rental for 2 weeks- called everyday to check on the status of my car. They call me on a Friday afternoon the last day of the second week to tell me my car was totaled. I finally spoke to the claims agent again on Saturday because I had to find some information for him (I was at work on...
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ZERO STARS FOR State Farm are a bunch of crooks that will take your money but when it's time to pay for repairs they will do everything they can not to pay for the repairs fully ZERO STARS FOR STATE FARM This is by far the WORST experience I've had. I'll be seeing them in court and cancelling this BS contract with them as soon as they pay for 1/2 of the repaired damages due to an accident because they don't believe the other damages were...
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All i tried to do was ask her to extend my rental becuase I need it for school, its not my fault, and right now I have to pay my own money for ride to school.But All she did was telling me that state farm stated my car was repairable on aug 23. But Ma'am whats about the craziness back and forth between totaled and not totaled that took state farm 1.5 months?If my car was repairable on aug 23 and you guys did a good job on processing my claim, it...
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I have state farm insurance for almost 7 years. I lost my car on aug 13 due to the historic flooding in Louisiana. I got an estimate on the aug 23 that my car was repairable, and my car got towed to the shop and it just sat there. I called state farm every single day to tell them to process on my car. Because I just bought my car on July 31. And around sept 19 state farm called me said my car was totaled, and I asked them I never recieved any...
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Failed to resolve claim in timely fashion and adhere to their word as to when to expect payment from a claim.This has caused additional charges to accounts already delinquent based on this matter exceeding more than 3 months. Failed to communicate to me when they (State Farm) did not receive all the information or needed additional information. Failed to acknowledge information sent to them in order to process the claim. Assigned agent calling...
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I am very disappointed in their claim handling.I was involved in a car accident caused by State Farm insured and they claimed my vehicle as a total loss. They sent me the paper work to hand over my vehicle and title to them and I sent all the requirements to them within 3 days of receiving the forms. Three weeks went by and still no check. I decided to call them and they said the check has not been mailed out yet, but they received all the...
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