Manufacturer: State Farm Insurance Category: Claims Clear all filters (24 of 24 reviews match)
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A driver insured with statefarm insurance rear-ended my vehicle, with the driver admitting fault, and SNAKEFARM is refusing to pay the damages on my vehicle!!!!WTF? They make it law for everyone to carry insurance coverage and then they refuse to pay?? You make me sick! This is criminal and I will tell and post to every site I can find on what ***-artist SNAKEFARM COMPANY REALLY IS!!!!(social media)
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offconsumerpissed

offconsumerpissed Hold on. Did you just do the most clever thing ever by replacing the word "State" with "snake" in order to try to discredit the company?!? LOL OMG HAHAH THAT WAS SO GENIUS!

I was rear-ended by a State Farm insured driver.State Farm paid for repairs to my vehicle but due to frame damage suffered and now having a Carfax accident history I will never be able to sell my vehicle for the same amount as one without an accident. I requested forms to submit a diminished value claim and nothing was ever provided. I submitted 3 appraisals to State Farm and they cannot cite any legitimate explanation for not paying my...
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1.0
I didn't like
  • Unfair
  • False promises
  • Agent practices
#981461
You know I pay my insurance on time every month like clock work, I don't shop around or question rates because I expect to be taken care of.I recently had my truck stolen and was told if not recovered in 20 days that we would settle, my truck was found on the 21st day and I did the honsest thing and notified SF. Now they are dragging their feet getting my truck resolved and I'm fit to be tied. My truck was used for 21 days to haul illegal...
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State Farm Insurance Auto Claim Review

#979447
5.0
I have 4 policies with State Farm. I've only had claims on one vehicle. SF was great. They paid on time and was friendly. I am dealing now with another company that ran a red light. It's a nightmare. I'm so glad I have SF.
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I have a 2009 Mini Cooper S.Never had an oil leak in 70K miles...when the car was struck by an 18 wheeler Tire Tread, their Select Service Repair shop did not check for an oil leak, but they did add 4 quarts...(engine only holds 4.4) I was advised by claims to take it back to that shop...their adjuster said it was not related...I'm totally at a loss, obviously the filter housing was knocked loose on impact...the shop didn't even check for the...
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Anonymous

Anonymous Not surprised. This company will not even send you an writing policies concerning any kind of discrepancies or customer related issues but it will send you all their personal ...

1.4
I liked
  • Local agent is trying to help
I didn't like
  • Adjuster mislead me on the procedure to re-open claim
#953122
My car was damaged by water, the BMW technician advised me to contact my insurance company, after submitting a claim, the claim adjusters refused to do their jobs, first telling me that I didn't keep the old parts so State Farm could inspect them, and then the adjusters refused to go actually speak with the technician who actually worked on my car. I have had State Farm for many years, I have never seen such a level of incompetence in my life!...
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When he arrived home from work he filed a claim with State Farm Insurance. Because my son and I live at the same address they said they do not have to pay for my damage but if my son had hit a perfect stranger instead they would pay for the damage. I own a 2016 GMC Canyon and my son owns a 2015 Jeep Renegade so we do not have any reason to be banging into each other. How can this be legal. My insurance will go up and I was not at fault and I...
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Anonymous

Anonymous family lives together in same household, are related residence members under insurance contract...you can't sue yourself...i e liability section would have to pay from son's ...

Anonymous

Anonymous That's exactly right. Your son is liable for backing into you. You live in the same household and he is your relative. You cannot claim liability against yourself. Your vehicl...

I didn't like
  • Will not pay for damage to my truck
#943239
I have been a State Farm auto policy holder for many years and had no complaints until I recently was involved in a minor collision with one other car (accident was deemed my fault). When I filed my claim over the phone I provided my claims person with all of the details directly from the traffic report in my hand for both parties. She took care of all of the details promptly and professionally. A few day later I had a follow up call from the...
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Anonymous

Anonymous There is nothing unethical about an insurance company directly contacting the other party (especially when that person is not at fault) and moving forward with claim handling....

Anonymous

Anonymous What State Farm did is SOP for nearly all carriers. They took control of the situation rather than allow a potentially adversarial situation to develop.

I had SF for 16 years.I was robbed for 16 years! First claim in my life was a fender bender in a parking lot that was not my fault. I felt sure things would go smoothly and that having SF I was covered. WRONG!! They don't even assign you a claims rep. You deal with one random person after the next. No one seems to know what is going on. The right hand doesn't know what the left hand is doing. I had to submit pictures, give recorded statements...
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Anonymous

Anonymous I understand you fustation completely . I have the same issue with them . They truly don't give a dam about you. Quick to take your monthly payment but no service when needed....

1.0
I didn't like
  • State farm
#933357
This place is awful- and they aren't even my insurance company. They had to give me a rental because of an accident caused by one of their customers. I had the rental for 2 weeks- called everyday to check on the status of my car. They call me on a Friday afternoon the last day of the second week to tell me my car was totaled. I finally spoke to the claims agent again on Saturday because I had to find some information for him (I was at work on...
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ZERO STARS FOR State Farm are a bunch of crooks that will take your money but when it's time to pay for repairs they will do everything they can not to pay for the repairs fully ZERO STARS FOR STATE FARM This is by far the WORST experience I've had. I'll be seeing them in court and cancelling this BS contract with them as soon as they pay for 1/2 of the repaired damages due to an accident because they don't believe the other damages were...
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Anonymous

Anonymous Yup State Farm sucks big time.