Manufacturer: State Farm Insurance Category: Claims Clear all filters (34 of 34 reviews match)
filters
manufacturer:
seller:
Show
state:
Show
city:
Show
category:
My car was hit by a State Farm insured vehicle on 9/1 and was issued a claim number by State Farm.The adjuster, Shirley Dixon Sargent, was supposed to call me right away. I received no phone calls. I called and left 4 voice mail messages for the adjuster to call me...
Read more
I didn't like
  • No one knows whats going on
  • Lack of respect and dignity
  • Overall customer service
#956019
Reply to reviews
I was in a car accident in May of 2016.This claim is still open 7 months later. State Farm has been nothing but rude and disrespectful throughout this entire process. Not once has State Farm initiated contact with me, I have had to initiate every single phone call to...
Read more
I have a 2009 Mini Cooper S.Never had an oil leak in 70K miles...when the car was struck by an 18 wheeler Tire Tread, their Select Service Repair shop did not check for an oil leak, but they did add 4 quarts...(engine only holds 4.4) I was advised by claims to take it...
Read more
Anonymous

Anonymous Not surprised. This company will not even send you an writing policies concerning any kind of discrepancies or customer related issues but it will send you all their personal ...

1.4
I liked
  • Local agent is trying to help
I didn't like
  • Adjuster mislead me on the procedure to re-open claim
#953122
Reply to reviews
My car was damaged by water, the BMW technician advised me to contact my insurance company, after submitting a claim, the claim adjusters refused to do their jobs, first telling me that I didn't keep the old parts so State Farm could inspect them, and then the...
Read more
When he arrived home from work he filed a claim with State Farm Insurance. Because my son and I live at the same address they said they do not have to pay for my damage but if my son had hit a perfect stranger instead they would pay for the damage. I own a 2016 GMC...
Read more
Anonymous

Anonymous family lives together in same household, are related residence members under insurance contract...you can't sue yourself...i e liability section would have to pay from son's ...

Anonymous

Anonymous That's exactly right. Your son is liable for backing into you. You live in the same household and he is your relative. You cannot claim liability against yourself. Your vehicl...

I have been a State Farm auto policy holder for many years and had no complaints until I recently was involved in a minor collision with one other car (accident was deemed my fault). When I filed my claim over the phone I provided my claims person with all of the...
Read more
Anonymous

Anonymous There is nothing unethical about an insurance company directly contacting the other party (especially when that person is not at fault) and moving forward with claim handling....

Anonymous

Anonymous What State Farm did is SOP for nearly all carriers. They took control of the situation rather than allow a potentially adversarial situation to develop.

I had SF for 16 years.I was robbed for 16 years! First claim in my life was a fender bender in a parking lot that was not my fault. I felt sure things would go smoothly and that having SF I was covered. WRONG!! They don't even assign you a claims rep. You deal with one...
Read more
Anonymous

Anonymous I understand you fustation completely . I have the same issue with them . They truly don't give a dam about you. Quick to take your monthly payment but no service when needed....

1.0
I didn't like
  • State farm
#933357
Reply to reviews
This place is awful- and they aren't even my insurance company. They had to give me a rental because of an accident caused by one of their customers. I had the rental for 2 weeks- called everyday to check on the status of my car. They call me on a Friday afternoon the...
Read more
ZERO STARS FOR State Farm are a bunch of crooks that will take your money but when it's time to pay for repairs they will do everything they can not to pay for the repairs fully ZERO STARS FOR STATE FARM This is by far the WORST experience I've had. I'll be seeing...
Read more
Anonymous

Anonymous Yup State Farm sucks big time.

All i tried to do was ask her to extend my rental becuase I need it for school, its not my fault, and right now I have to pay my own money for ride to school.But All she did was telling me that state farm stated my car was repairable on aug 23. But Ma'am whats about...
Read more