Manufacturer: State Farm Insurance Category: Claims Clear all filters (37 of 37 reviews match)
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I was rear-ended by a State Farm insured driver.State Farm paid for repairs to my vehicle but due to frame damage suffered and now having a Carfax accident history I will never be able to sell my vehicle for the same amount as one without an accident. I requested forms...
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1.0
Product
State Farm Insurance Auto Claim
I didn't like
  • Unfair
  • False promises
  • Agent practices
#981461
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You know I pay my insurance on time every month like clock work, I don't shop around or question rates because I expect to be taken care of.I recently had my truck stolen and was told if not recovered in 20 days that we would settle, my truck was found on the 21st day...
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Product
State Farm Insurance Auto Claim
#975903
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Had a vehicle accident on 11/2/16, the vehicle was taken to there preferred vender, insurance totaled my vehicle because they said the cost to repair my vehicle was more than it was valued ( F150 Ford pickup with over 200,000 miles in great condition) they gave me...
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1.0
Product
State Farm Insurance Auto Claim
#956211
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My car was hit by a State Farm insured vehicle on 9/1 and was issued a claim number by State Farm.The adjuster, Shirley Dixon Sargent, was supposed to call me right away. I received no phone calls. I called and left 4 voice mail messages for the adjuster to call me...
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Product
State Farm Insurance Auto Claim
I didn't like
  • Unfair determination
  • Lack of respect and dignity
  • No one knows whats going on
#956019
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I was in a car accident in May of 2016.This claim is still open 7 months later. State Farm has been nothing but rude and disrespectful throughout this entire process. Not once has State Farm initiated contact with me, I have had to initiate every single phone call to...
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1.8
Product
State Farm Insurance Auto Claim
#955558
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I have a 2009 Mini Cooper S.Never had an oil leak in 70K miles...when the car was struck by an 18 wheeler Tire Tread, their Select Service Repair shop did not check for an oil leak, but they did add 4 quarts...(engine only holds 4.4) I was advised by claims to take it...
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Anonymous
Anonymous

Not surprised. This company will not even send you an writing policies concerning any kind of discrepancies or customer related issues but it will send you all their personal ...

1.4
Product
State Farm Insurance Auto Claim
I liked
  • Local agent is trying to help
I didn't like
  • Adjuster mislead me on the procedure to re-open claim
#953122
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My car was damaged by water, the BMW technician advised me to contact my insurance company, after submitting a claim, the claim adjusters refused to do their jobs, first telling me that I didn't keep the old parts so State Farm could inspect them, and then the...
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1.1
Product
State Farm Insurance Auto Claim
#945674
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When he arrived home from work he filed a claim with State Farm Insurance. Because my son and I live at the same address they said they do not have to pay for my damage but if my son had hit a perfect stranger instead they would pay for the damage. I own a 2016 GMC...
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Anonymous
Anonymous

family lives together in same household, are related residence members under insurance contract...you can't sue yourself...i e liability section would have to pay from son's ...

Anonymous
Anonymous

That's exactly right. Your son is liable for backing into you. You live in the same household and he is your relative. You cannot claim liability against yourself. Your vehicl...

Product
State Farm Insurance Auto Claim
I didn't like
  • Will not pay for damage to my truck
#943239
Reply to reviews
I have been a State Farm auto policy holder for many years and had no complaints until I recently was involved in a minor collision with one other car (accident was deemed my fault). When I filed my claim over the phone I provided my claims person with all of the...
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Anonymous
Anonymous

There is nothing unethical about an insurance company directly contacting the other party (especially when that person is not at fault) and moving forward with claim handling....

Anonymous
Anonymous

What State Farm did is SOP for nearly all carriers. They took control of the situation rather than allow a potentially adversarial situation to develop.

Product
State Farm Insurance Auto Claim
#941491
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I had SF for 16 years.I was robbed for 16 years! First claim in my life was a fender bender in a parking lot that was not my fault. I felt sure things would go smoothly and that having SF I was covered. WRONG!! They don't even assign you a claims rep. You deal with one...
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Anonymous
Anonymous

I understand you fustation completely . I have the same issue with them . They truly don't give a dam about you. Quick to take your monthly payment but no service when needed....

1.0
Product
State Farm Insurance Auto Claim
I didn't like
  • State farm
#933357
Reply to reviews