My car has break down at 3:00am at 38th street Rhode Island Maryland .I have requested for a towing service from State Farm ,the representative said that towing truck will be here by 6:07 am. I was waiting for the truck till 6:30.
I have called the insurance company again at 6:30am,representative told me that truck will be here at 8:07 am
And there was a last minute cancelation.
I am not at all happy with the service.I am paying 109$ every month to get full service,but the way they are giving the customer service really pissed me off
I will never refer my friends or family members again
Product or Service Mentioned: State Farm Insurance Auto Insurance.
Reason of review: Poor customer service.