Not resolved

My car has break down at 3:00am at 38th street Rhode Island Maryland .I have requested for a towing service from State Farm ,the representative said that towing truck will be here by 6:07 am. I was waiting for the truck till 6:30.

I have called the insurance company again at 6:30am,representative told me that truck will be here at 8:07 am

And there was a last minute cancelation.

I am not at all happy with the service.I am paying 109$ every month to get full service,but the way they are giving the customer service really pissed me off

I will never refer my friends or family members again

Review about: Toyota Camry 2003 Silver.

Review #859097 is a subjective opinion of a user.

Reason of Review / Monetary Loss Poor customer service / Not specified
Preferred solution Not specified

Had an Experience with State Farm Insurance?

Submit review

Comments

Comment as anonymous or
Terms of Service
Post Comment
Cancel
Anonymous
#1217312
No, you pay around $3.00-$8.00 every SIX MONTHS for the emergency road side portion of coverage of your policy. That's the average cost of that particular coverage across the United States for State Farm's ERS. It's the type of service that's designed to get you a tow within about 10 miles, unlock your car, bring you gas, change a tire. Very basic coverage for a very basic price.
If you want better coverage than that, buy the AAA roadside plan. You'll be paying $75.00 to $100.00 per year for it. Basically, you get what you pay for.
Anonymous
#1168240
The emergency road service portion of your premium is around $6.00 every six months. Insurance companies cannot guarantee a tow truck company will do their job. They cannot that 10 tow truck companies can do their job. You have the option to call another company, pay the fee and be reimbursed by your insurance company. If you want a "full service" roadside assistance policy, the buy AAA. You'll pay about $120.00 annually instead of $12.00.

You May Also Like

"State does not treat there black customers fairly, my home got broken into and my wife and daughter are scared up set and they suggested we did this ..." Read more
" I was coming home from having an MRI done on my neck when I was hit by State Farm customer. I am 60-year-old woman, this is not..." Read more
"Everyone who experienced last year hail should read this story. Today, for the forth time since the hail storms last July, a State Farm insurance adjuster visited my house. By..." Read more
"When i filed my claim with the state farm agent, i explained the situation i was having on my property. At the time i contact the agent we were having water..." Read more
"The Promocodeclub.com is India's No.1 coupon websites that provides exclusively fresh coupons, discount code, gift vouchers. This website is introducing a page i.e "deal-of-the-day". On this page customers will find..." Read more
"I upgraded my phone from I phone 6 to i phone 7 January 18, 2017. unfortunately, before 15 days I changed my mind to get I phone 7 plus instead..." Read more
"I ordered a LED headlamp as per their ad sent to my email. It showed the headlamp and two proprietary batteries, a charger and a cable. All they shipped was..." Read more
"Dont worry I bought my 34 ft puma there at Bay RV and have not been treated any better by them when it came to warranty work. They were supposed..." Read more