Not resolved
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Our home was ran into by a car two of our little Grandsons were eating at the table on a Sunday and all of a sudden we heard a loud boom and the whole house shook our Grandsons screamed and there was a car right outside the window just a very short distance from where the boys were eating thank God the car didn't come through the house and hit them the airbags were out and everything the impact was so hard.The two occupants were out of the car and they were ok.They had insurance and they notified them the police came and the report was made.We were then told we also needed to contact our home owners insurance so we did state farm we have had them for years on our home and our vehicles well the other insurance company the person who hit our home had payed a very small amount for landscaping damage haha and said there was only cosmetic damage to our home.The state farm agent had a structural engineer come out and ended up saying the damage to our home which included broken floor joists was from wood rot funny it wasn't that way before the car ran into our home.Thats been almost two years ago and they never paid a dime to have it repaired nor have they pursued the other insurance to have them pay it.I cant stand insurance companies anymore and we are left holding the bag on this one thanks a lot for nothing state farm also state farms claim agent was not very nice at all and could have cared less and we have paid them thousands of dollars in premiums insurance companies like state farm are a bunch of liars about like a good neighbor thats a bug fat lie.

Product or Service Mentioned: State Farm Insurance Claim.

Reason of review: Problems with payment.

I didn't like: Only care about money, Rude employees bad service, Customer service is no help, Unfair determination.

Company wrote 0 private or public responses to the review from Aug 29, 2016.
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There has been no resolution nor do I think there ever will be.State Farm does not care about their customers they lie when they say they do.I dealt with them honestly and truthfully with very bad results.We are still their customers because we have to have insurance.

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