Product: State Farm Insurance Customer Care Clear all filters (38 of 38 reviews match)
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They will not answer phones from 9am to 5 pm.very rude girl in office.We call 4 to 6 times with no call back.Is there a better company out there to deal with.I filed 2 complaints and nothing done so I am posting it on internet all over to stay away.O ya we got calls...
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1.0
Product
State Farm Insurance Customer Care
I didn't like
  • I cannot even rate their cs since nobody will talk to us
#1108103
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I WILL ALSO REPORT TO THE BETTER BUSINESS BUREAU SO THAT A POOR RATING WILL BE ESTABLISHED FOR THIS AGENT. THIS OFFICE IS LOCATED ON NEWBURG AND PLYMOUTH RD IN LIVONIA, MICHIGAN AND NOT ONCE IN ALL THE YEARS THIS AGENT HAS BEEN IN THIS OFFICE HAS MY MOTHER OR MYSELF MEET HIM, EVEN WHEN GOING INTO THE OFFICE. WE DO NOT RECOMMEND RYAN WAGNER WITH STATE FARM INSURANCE...
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1.0
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State Farm Insurance Customer Care
I didn't like
  • Zero integrity as a company
#1101650
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Today I got into car accident around Indy area.After calling State Farm, I received an outstanding customer service. Call was answered right away without being on hold for more than two minute. Customer representative was very nice on the phone, and she made sure all...
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5.0
Product
State Farm Insurance Customer Care
#1043529
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State Farm Insurance - Dan Garber agent Irving Texas

#1129378
This guy is far from an agent. Acts more like a 4 year old. Has avoided me in every way. Trying to screw me. Claim dodger
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State Farm Insurance Customer Care Review

#992270
Had my house and 3 cars with state farms for 5 yrs plus in the past 2 weeks I had one letter and a phone call telling me they will not renew my policy because my wife had 2 accidents in the past 2 years that was very unprofessional
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State Farm Insurance Customer Care Review

#971597
1.0
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When you go into Craig Campbell office to put your insurance on draft and sign the paper work and it doesn't get filled this is the dumbest state farm agency I've ever done business with and have had state farm for 18 years, I hope they pull there insurance lic, will be contacting the Arkansas insurance department Thanks for nothing Craig Campbell Carol Cress
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State Farm Insurance Customer Care Review

#922469
1.7
Details
Not at all customer service oriented. Rude! Hangs up on you. They owe you a service for funds received and treat the recipients of benefit like dirt.No way Id allow an office of mine to be ran like this.
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Exchange, Refund and Cancellation Policy
Insurance Plans Acceptance
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Called back for a claim.Don't know the agent's name. She has a high pitch voice and rude attitude. I'm shaking after talked with her because of the anger. Double triple checked to make sure that I didn't accidently call the opponent's agent :-). Cannot believe she...
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Anonymous
JJ

If you talked to their claim department, they will have a record of who you spoke with.

Product
State Farm Insurance Customer Care
#1014829
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Unacceptable I have been with you guys for one full year and the service I have been provided has been the WORST .For about a month and 2 weeks ,i have been giving the run around for an adjustment that was mistakenly made to my account .Some how the over charger my...
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1.8
Tarboro, North Carolina
Product
State Farm Insurance Customer Care
I liked
  • Logo
I didn't like
  • Lack of communication
  • Unfair
#1004860
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Cancelled my auto insurance in December and was told that it would take 30 days to process.30 days later they tell me that they need "Declaration of Policy from my current insurer to process my cancellation. They now are telling me that it will be 30 more days to...
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1.5
Product
State Farm Insurance Customer Care
#996070
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State Farm Insurance - Worst Agent/Office EVER
I received 3 different bills from State Farm with 3 different amounts. I called my agent's office, Chad Slimmer in Waynesboro, PA, several times and asked for a return call from Mr. Slimmer. That never happened. I submitted my issue online and then received a bill for...
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Anonymous
Anonymous

Chad, I wouldn't buy insurance from you after this complaint. This customer may be right or may be wrong, but you have an really have obligation to be professional regardless....

1.0
Product
State Farm Insurance Customer Care
#946412
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I work at a Subaru dealership and call insurance companies daily to change information, update vehicles, etc.Today my customer spent 30 minutes with State Farm and I adding a vehicle to the policy, at no time did we ever state this was a replacement vehicle on the...
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Anonymous
Anonymous

Good Comment!

1.0
Product
State Farm Insurance Customer Care
#945736
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Your customer service is miserable and your inability to resolve issues is even worst, your agents blame the company and the company blames the agents, no follow up with the customer, just one big run around, just exactly what to expect from a company that has gotten...
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Anonymous
Anonymous

No facts or specifics? Just ranting and complaining? Thanks for wasting our time.

1.0
Product
State Farm Insurance Customer Care
I didn't like
  • Zero integrity as a company
#943208
Reply to reviews
I recently moved from NW AR.I have carried State Farm for many years. In UT, I was minutes away from choosing another insurance company after all these years. I called a SF agent in Wasington UT by the name of Joe Andrus. One of his agents answered. I started the...
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Anonymous
Anonymous

Different states, different laws, different requirements and certainly different prices. Each agent is doing exactly what they can for you based on what resources they have. W...

Product
State Farm Insurance Customer Care
#921457
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