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Customer service

Worst agent ever! When I called & spoke to Kristie she referred to the receptionist saying "Susan is JUST the receptionist, she doesn't know anything" so demeaning & usually a receptionist holds an office together & knows the most!

I purchased a car & they accidentally listed Kristie Polk/State Farm as lien holder, just a mistake.

Kristie REFUSES to sign release of lien saying there's no lien. So there's no lien, just sign it - she keeps refusing.

This person wrote the review because of poor customer service at State Farm Insurance. Reviewer claimed that he or she wants State Farm Insurance to read this review and look into the issue (if any).

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