Worst agent ever! When I called & spoke to Kristie she referred to the receptionist saying "Susan is JUST the receptionist, she doesn't know anything" so demeaning & usually a receptionist holds an office together & knows the most!
I purchased a car & they accidentally listed Kristie Polk/State Farm as lien holder, just a mistake.
Kristie REFUSES to sign release of lien saying there's no lien. So there's no lien, just sign it - she keeps refusing.
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