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We have had State Farm for about 7 years. Actually we called the claims area just to ask a question but my Agent told me that when you gave them the policy number they filed a claim.

We had no idea they had filed any claims. We found out yesterday that after two non paid claims that they were counseling our homeowners insurance policy in 5 days on October 1. They didn't send us anything that told us they were canceling. I can understand if we had 2 or three claims that they paid us money for but we just called for inquiries and they filed claims and now they will be canceling our insurance policy.

Stay away from State Farm. They take your money then when you have two claims in three years they drop you after paying in tons of money to them, then you have to spend twice as much for your homeowners insurance because of the fake claims they say you had. Please beware. Anyone else had this happen.

I think we should all take them to court and do a class action law suit.

Product or Service Mentioned: State Farm Insurance Claim.

Reason of review: Poor customer service.

Monetary Loss: $1300.

Preferred solution: Do not kick us out of state farm. I will get an attorney and find out all the people you have done this to. We are not the only one's I have read. We didn't get our notice and it's probably because they didn't send it out. .

Company wrote 0 private or public responses to the review from Sep 27, 2016.
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I have heard this before and I really think that people should be able to call and ask a question from their insurance company without having a claim filed. The should be informed of the possibility of a claim being made at the onset of the conversation and asked at the end of the conversation to whether they want to continue with a claim or not!


When you contact the insurance company directly, they are recording and documenting.

Insurance companies document your losses regardless if they pay you or not.

They're in the business of managing risk. They looked at you as having higher than average losses, so therefore concluded you are a higher than average risk and refused to offer a renewal to you.

Always contact your agent. Your agent makes a living on commissions and loses all the way around if you're cancelled. They will advise you and notify you if this is something you should file as a loss.

Carry a high deductible and only turn in claims that would be a financial catastrophe.

It is the law that you are contacted by postal mail of a cancellation. In most states, that notice must be 30 days in advance.

They do not have to prove you received the mail, only that they sent it. They can provide you with a copy of their proof of mailing.

to Anonymous Owasso, Oklahoma, United States #1219609

Well that is just not right. When you don't educate the public on that, that is sad.

We had no idea that when we had a freezer go out that calling and asking a question would be considered a claim and I don't think it's right for State farm to cancel us because of that. I think everyone that has had them done to them should get a lawyer and fight against this. We are good people and because of the stupidity of State Farm our insurance has doubled. State Farm should be ashamed of themselves.

They won't be in business long if this continues.

to Anonymous Owasso, Oklahoma, United States #1219637

How can they consider a question that was not paid a claim. Not right and I hope people know this and find out about it.

to Anonymous #1219801

Once again, you told them you had a loss. Once you tell an insurance company that you had a loss, they record it.

A loss means you have a potential claim. Too many potential claims means you're more likely to have more losses and possibly claims. It's worked that way for decades with every insurance company.

Insurance companies must make a profit to stay in business.

Most customers have one homeowner claim every 20 years. You called in and told them you had two losses in 7 years. The company feels like you'll be calling them again very soon.

Compare it to calling your insurance company and telling them you ran two stop signs and were speeding yesterday, but you didn't get caught and you didn't have an accident, so that should be fine, right.

Don't tell on yourself.

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