I recently obtained SF ins. due to moving to another state.
I was rear-ended by one of their insured so this is claim #1 to get my car fixed plus my daughter and I both were injured. Claim #2 comes when I leave a piece of jewelry in a restroom at the Speedway gas station. Fortunately I had the piece insured and per their request at insure time I paid 350.00 for an appraisal, now they are wanting my financials, credit report, etc. Funny they didn't need these when they took my premium.
I've went as far as emailing the CEO Ed Rust Jr. and he delegated my complaint to a "so called" Executive Assistant who has did nothing but sided with the SF investigator who interrogated me, when it's as simple as I left the *** ring on the sink. They even had the nerve to request I get a note from my dentist to prove I was close to the gas station on this day (which I did) SF was a little cheaper than their competition, but from now on I'm a firm believer "you get what you pay for". When a class action suit opportunity comes up from all the customer's that are harassed by this group and trying to avoid paying claims....
COUNT ME IN !!!!!!
Pissed consumer has my permission to share my contact info with any interested party.
I will refrain from posting the CEO's e-mail address at this time, hoping someone with authority can read this and get this resolved for me. I just have sympathy all the other people who are getting "rear-ended" by SF what a clique huh???
Product or Service Mentioned: State Farm Insurance Claim.
Monetary Loss: $7900.