When i filed my claim with the state farm agent, i explained the situation i was having on my property.
At the time i contact the agent we were having water penetration through the roof after the ice melted, this was not so noticeable however as soon as we had some rain water started penetrating the roof. The agent was quick as filing the claim as ice damming, because they knew by doing this the company would not cover many of the damages incurred; this was done without prior inspections or any estimates issued to the insurance company.
After disputing this claim with state farm, and the help of the Better Business Bureau. State farm has refused to pay any of the additional damages as a consequence the company has proposed to file another claim under wind damage to cover the damages. This strategy is just another way of digging in my pockets to get more money in their pockets or refuse to pay. The Better Business Bureau complaint number is 19036603.
The people i contact on this claim were email@example.com & rory.conran.czme@ statefarm.com; when state farm brought one of their contractors that persons did not even get on the roof to inspect the damages. I submitted additional picture showing with great detail the damaged areas and the additional damages incurred do to the delay on their behalf.
The agents names are Rory and Paul. NOTE TO ANYONE WHO HAS STATE FARM INSURANCE READ YOUR AGREEMENTS AND IF POSSIBLE SWITCH COMPANIES THERE ARE MANY WHO WILL GIVE YOU BETTER SERVICE.!!!
Product or Service Mentioned: State Farm Insurance Claim.
Monetary Loss: $16850.