On Saturday, November 24th I was hit from behind by a State Farm policy holder. Jamie Adkinson is the claims representative for State Farm.
After not hearing from State Farm for14 days, I called Jamie Adkinson, he could not help in anyway. He said he ordered the police report from the Rockledge PD on November 28th--this accident was handled by the Florida Highway Patrol!!! I called back to talk to Jamie about this and he did not answer. I was transferred to Bill who said the police report was ordered on Novemer 29th from the FHP.
If these two (who sit next to each as verified by Bill) can't (a) identify the correct PD to request the police report and (b) read the date the report was ordered---how will my claim EVER be handled in a professional manner? The SF driver was clearly at fault, this is a nightmare. While I can't complain to Jamie's supervisor, since Bill doesn't know his supervisor's telephone number . .
. we can I do?
NOTHING. I have to wait 30 days from the accident before I can file a complaint with the insurance corporation.
Product or Service Mentioned: State Farm Insurance Claim.