Wendy Javis in the claims department needs to practice deceptive techniques, because she is horrible. She does not return calls in a timely manner, though her vm states she checks it every hour and will return calls same business day....try two weeks after multiple messages.
Specifies that she needs an additional 10 days for a response from her client on coverage....try a total of 41 days. Did not receive a response until I filed a complaint with state board.
Now it is up to me to track her client and file a court claim to recover loss and have repairs done.
Claims adjusters should be more accessible and accountable when assigned a case. Sorry if this seems like a waste of your time, so perhaps a career change?
Product or Service Mentioned: State Farm Insurance Auto Insurance.