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Been with state farm for thirty years. I was hit by another state farm driver.

When they are liable for repairs on a nearly new car they want to put used parts on it and they want to lowball the body shop and tell me I can pay the difference.... Not the first time...but it will be THE last. There has been several other similar dealings with them.

The rates have went up like crazy but customer service has been rude and make NO attempts to solve the problem. I have two homeowners policies , 4 auto,2 life and I'm about to take my business elsewhere ...

Product or Service Mentioned: State Farm Insurance Auto Claim.

Reason of review: Problems with payment.

Company wrote 0 public responses to the review from Jan 16.
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Good luck. You won't find an insurance company that doesn't raise it's rates yearly and you won't find one that will put new parts on a "nearly new" car. You have unrealistic expectations.

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