Not resolved

My daugher was hit by another car that took off. I have had State Farm for 15 years and asked for Full Coverage including uninsured moterest, windshield, roadside assistnance.

They never asked if I wanted rental car insurance and I assumed it was part of Full Coverage. So I am paying for a rental. I released my care to State Farm 2 days ago. It is still sitting in Police Impound yard.

They don't know when they will pick it up or when they will tell me if it is totaled or not. My agent said that I opted out of Car Rental Insurance in 2000, 12 years ago. This car is a 2006 and he never asked me.

So they just don't care how long I have to rent a car while they decide if they are ever going to pick my car up and evaluate or not. Just Wrong.

Monetary Loss: $11.

Company wrote 0 private or public responses to the review from Feb 17, 2012.
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