Not resolved
Billing Practices
Customer service
Discounts and Special Offers
Exchange, Refund and Cancellation Policy

Stay away. Phoned to have an issue resolved to no avail.

Played telephone tag. Once I spoke with someone he stated that he had taken care of the issue. Not so. I called customer service and was told they had not heard from agent.

Agent threatened to cancel my policy even though the policy was paid up for six months. Stay away. I've been with this company for over 30 yrs. It didn't matter.

Stay away, stay away.

No loyalty to customers, this new breed of agents just don't give a damn. The agent told me that he had taken care of this but my gut said different sure enough when I called customer service it wasn't true.

Product or Service Mentioned: State Farm Insurance Customer Care.

Reason of review: Return, Exchange or Cancellation Policy.

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