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I called at 9:45am because I tried to get a jump with no luck with the promise of someone arriving within 90 minutes. It is now 6:40pm and nobody has shown up.

Yes, I called the company that State Farm uses for their roadside assistance multiple times and the last time I was told tow driver showed up but I wasn't with the vehicle and didn't answer the phone when they called.

He must have had special powers to see my car in the garage with the door closed. Just flat out lied big time.

Now the location for the car to be towed is closed and will have to start this process all over tomorrow.

Product or Service Mentioned: Roadside Assistance.

Reason of review: Poor customer service.

Preferred solution: Deliver product or service ordered.

Company wrote 0 private or public responses to the review from Jul 11.
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