I got late to communicate them that a change my car insurance form NJM insurace that my company provides me, altough i was consius about i call my one state farm agent Linda Rivera from that office ( see the pic) and she told me that that was not a penalty about tell them late she said just please send me your new car insurance and we will do the refund.so i did and also i trust her professional word that was on december 8/ 2015. and they got 5 months send me service of life insure, renters insurance to take. before my refund. so i told them that i don't want to . and then they told my that they will not give me my refund. so it was almost 800 dollars that they took from me even though LINDA RIVERA (agent) said in the beginning that they will return it. THIS AGENCY JUST LIES THEY JUST ARE UNFAIR. THEY LIKE TO TAKE ADVANTAGE FROM THE CUSTOMERS LIES TO THEM SOMETHING THAT THEY ARE FAR OF TO DO. IF THEY CAN DO
STATE FARM AGENCY.
47 PARK AVENUE SUITE 101, WEST ORANGE.
Product or Service Mentioned: State Farm Insurance Auto Insurance.
Reason of review: Poor customer service.
I didn't like: Unfair.