I have been driving for over 35 years. I have been dealing with auto insurance companies for the entire time.
In my experience State Farm is the worst insurance company I have dealt with. Anytime they have to pay they make things as difficult as possible for all parties involved. When I had insurance with them they insisted that I take time off work at my expense to see their adjuster so he could give me a lowball estimate that did not even cover the damages. I had to get a lawyer to get a fair settlement from them and still lost money on the deal.
When I have been involved in an accident with a State Farm insured driver, without fail, I have had to deal with rude and unhelpful claims adjusters who seem to only want to avoid paying. I have been reported to collections because they didn't want to deal with my insurance in one case where the accident was partly my fault, and yes they had my insurance information, they called me at least 6 times to ask me for it. In another case they tried to settle with me on a claim resulting from their insured running into my car while making a left turn through traffic. They lowballed it again, offering me less than what the cheapest body shop in town would charge.
I turned it in to my insurance and had to pay my deductible, but was still better off. I recommend State Farm to no one.
Apparently they make money for their stockholders but as an insurance company they are terrible.
Product or Service Mentioned: State Farm Insurance Auto Insurance.
Reason of review: As close as possible to fraud without crossing the line .
Monetary Loss: $1000.
Preferred solution: They have been operating like this for so long that legislation is probably the only way they will change. So I guess I'll have to contact my legislators and the insurance commision yet again..