Billing Practices
Customer service

The car is my only form of transportation - do not have rental car coverage. It has been over 3 weeks and my claim is sitting in the total loss department still.

Have called 4 times and was told they just received my claim - claim handler was rude and argumentative.

I am still walking everywhere - don't know how much longer I can do this. Stay away from State Farm - this is the only claim I have ever had in my life and I am 60 years old and have had State Farm insurance on this car for over 16 years, you would think that I would receive better treatment.

This reviewer shared experience about poor customer service and wants this business to "pay my claim in a timely manner" as the author lost $2600. This person is overall dissatisfied with State Farm Insurance. The most disappointing about state farm insurance claim at State Farm Insurance was customer service and inability to resolve claim , but reviewer liked office staff. Reviewer wants customer support to reach our to him or her ASAP for further discussion of this matter.

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