State Farm Insurance - Totaled 20 year old car with 200,000 miles - state farm is dragging their feet on processing claim
The car is my only form of transportation - do not have rental car coverage. It has been over 3 weeks and my claim is sitting in the total loss department still.
Have called 4 times and was told they just received my claim - claim handler was rude and argumentative.
I am still walking everywhere - don't know how much longer I can do this. Stay away from State Farm - this is the only claim I have ever had in my life and I am 60 years old and have had State Farm insurance on this car for over 16 years, you would think that I would receive better treatment.
Product or Service Mentioned: State Farm Insurance Claim.
Reason of review: Poor customer service.
Monetary Loss: $2600.
Preferred solution: pay my claim in a timely manner.
I liked: Office staff, Our local agent - very pleasant.
I didn't like: Customer service, Inability to resolve claim.