They cancelled my auto insurance due my wife's driving record. They owed me a $200 refund.

A month and a half later I still don't have the complete refund. They are so unorganized and incompetent that they are sending multiple refund checks but never for the total. The local agent doesn't respond to phone calls and keeps giving excuses. If you call their call center they are incapable of helping you and they always send you back to your agent.

In my case he is has been anything but helpful. They are the worst insurance company I've ever dealt with and wouldn't recommend them to my worst enemy.

Product or Service Mentioned: State Farm Insurance Auto Insurance.

Monetary Loss: $200.

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