I recently got into a car accident and the other party was at fault. Initially, it took over 5 phone calls in excess of 30 min each phone call before my boyfriend and I could get through to anyone who knew how to help us.
The second time around, it took 3 phone calls totaling over 110 min before getting through. It has been over a month since my boyfriend's car was deemed a total loss and we have yet to see a check for his car.
I do not recommend State Farm to anyone. It has been a total nightmare.
Product or Service Mentioned: State Farm Insurance Auto Insurance.
Reason of review: Poor customer service.
I didn't like: Worse auto insurance.