Not resolved

I recently got into a car accident and the other party was at fault. Initially, it took over 5 phone calls in excess of 30 min each phone call before my boyfriend and I could get through to anyone who knew how to help us.

The second time around, it took 3 phone calls totaling over 110 min before getting through. It has been over a month since my boyfriend's car was deemed a total loss and we have yet to see a check for his car.

I do not recommend State Farm to anyone. It has been a total nightmare.

Product or Service Mentioned: State Farm Insurance Auto Insurance.

Reason of review: Poor customer service.

I didn't like: Worse auto insurance.

Company wrote 0 public responses to the review from Oct 29, 2014.
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